Transforming Your Home, One Window at a Time.
At The Window Guys, we are your one-stop-shop for all your window and door needs. As a full-service sales and installation company, we take pride in providing top-notch services to our customers. Our expert team will walk you through the process from start to finish, ensuring that you get the best products and installations that meet your specific needs.
Our Commitment
We are committed to providing the highest quality products and services to our customers. Our team of experienced professionals is dedicated to delivering exceptional results, and we strive to build long-lasting relationships with our clients. We believe in transparency, honesty, and integrity, and we ensure that our customers receive the best value for their money.
Our Services
We offer a wide range of services, including replacement windows, replacement doors, patio doors, interior doors, closet doors, moldings, French doors, bay windows, and entry doors. Our team is experienced in retro-fit installations as well as new construction installations, and we use only the highest quality products that meet AAMA recommendations.
Why Choose Us
At The Window Guys, we pride ourselves on our excellent customer service, competitive pricing, and exceptional workmanship. We have the best installation crews in the business, and we stand behind our work. Our goal is to exceed your expectations and provide you with a stress-free experience.
Our Mission
Our mission is to provide our customers with the best products and services, while building trust and long-lasting relationships. We strive to be the go-to window and door company in the Inland Empire and Temecula Valley areas, and we are committed to delivering exceptional results that meet and exceed our customers' expectations.
Overview of Customer Reviews
Positive Experiences
Many customers have had positive experiences with The Window Guys, praising their professionalism, quality of work, and customer service. Several reviewers mentioned the company's excellent communication, punctuality, and attention to detail. The installation process was seamless, and the finished products exceeded expectations. Some customers also appreciated the company's willingness to work with them to resolve issues.
Negative Experiences
However, some customers have had negative experiences with The Window Guys. Some reviewers complained about poor customer service, unfulfilled promises, and lack of responsiveness. A few customers reported being disappointed with the installation process, citing issues with the quality of work, communication, and follow-up. In one instance, a customer reported being hung up on by a representative.
Common Issues
Some common issues that arose from the reviews include:
- Poor communication and follow-up
- Lack of responsiveness to customer inquiries and concerns
- Discrepancies in pricing and quotes
- Issues with installation quality and workmanship
- Negative interactions with representatives
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