Experience the Horizon Difference: Quality, Service, and Value.
At Horizon Grounds Management, we are dedicated to providing exceptional grounds maintenance services to residential and commercial properties in Hampton Roads, Virginia. Our team of experts is committed to delivering top-notch landscaping, lawn care, and snow removal services that enhance the beauty and value of your property.
Our Story
Horizon Grounds Management was founded on the principle of providing exceptional service and quality workmanship to our clients. We understand the importance of maintaining your property's value and aesthetic appeal, which is why we strive to exceed your expectations in every aspect of our work. From residential landscaping to commercial grounds care, we have the experience, people, and resources to cater to your specific needs.
Our Services
We offer a wide range of services designed to meet the unique needs of our clients. Our residential services include landscaping, lawn care, hardscaping, water features, synthetic turf, outdoor lighting, irrigation, and mulching. For our commercial clients, we provide comprehensive grounds care solutions, including maintenance, installation, shrub pruning, leaf removal, seasonal color, mulch, aeration, overseeding, fertilization, weed control, irrigation management, insect and disease control, and pressure washing. In addition, we offer commercial snow plowing services to keep your property safe and accessible during the winter months.
Our Commitment to Excellence
At Horizon Grounds Management, we are committed to delivering exceptional service and quality workmanship to our clients. We pride ourselves on our attention to detail, prompt response times, and courteous customer service. Our team of experts is dedicated to exceeding your expectations and providing solutions that meet your unique needs and budget.
Unprofessionalism and Poor Service
Reviews from multiple customers and employees highlight a pattern of unprofessionalism and poor service from Horizon Crew. Customers have reported being charged for services not provided, and experiencing rude and unprofessional behavior from the owner and staff.
Lack of Accountability and Transparency
Several reviewers expressed frustration with the company's lack of accountability and transparency. They reported poor communication, inconsistent service, and a lack of follow-through on contractual agreements.
Unhappy Employees and Poor Working Conditions
Employee reviewers described poor working conditions, low pay, and a lack of benefits. They also reported feeling unsupported and untrained, leading to a difficult work environment.
Positive Experiences
However, a few reviewers reported positive experiences with Horizon Crew, citing timely completion of projects, professionalism, and good communication.
Recommendation
Based on the majority of reviews, it is recommended to exercise caution when considering Horizon Crew for landscaping and maintenance services.
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