Your Partner in Landscape Management
Here at Platinum Services, Inc., we believe that our story is a testament to the power of tradition, innovation, and dedication. Our history dates back to 1946 when Joseph Smoot established Smoot Brothers Transfer after serving 16 years in the United States Army. He went on to launch Guardian Moving and Storage in 1952, which became one of the first local Baltimore moving companies, providing local, long distance, and international moving services.
Our Services
We offer a comprehensive range of moving and storage services designed to cater to the unique needs of individuals, businesses, and government agencies. Whether you're looking for local, long-distance, or international moving solutions, we've got you covered. Our services include:
- Local Moves: We provide local moving services for Maryland, Delaware, Pennsylvania, DC, and Northern Virginia. Our team of experts will handle every aspect of your move, from packing to unpacking, to ensure a seamless relocation experience.
- Long Distance Moves: With over 100 years of experience in providing long-distance household moves for the Military, State Department, and Private Sector, we take pride in our ability to handle shipments with less than 0.01% in damages.
- International Moves: Whether you're moving around the world, we'll help get all your belongings to your new home safely and efficiently.
- Military Moves: We appreciate every member of our American armed forces for their service to our country. We're honored to provide customized moving solutions to cater to their unique needs.
- Storage Solutions: Our portable storage Cubby Containers offer a convenient and secure way to store your furniture and appliances. We offer on-site storage unit rentals, trailer rentals, and full moving and storage services for short-term or long-term storage.
Our Philosophy
At Platinum Services, we believe that making a profit is not our only goal. We strive to build opportunities for our personnel to have a better future for themselves and their families. As a small family-owned business, we're committed to providing personalized services that exceed our customers' expectations.
Overall Experience
The reviews reveal a mix of extremely positive and extremely negative experiences with the moving company. While some customers have praised the company's professionalism, courteousness, and efficiency, others have condemned their unorganization, unfriendliness, and even accused them of theft.
Professionalism and Courtesy
Some reviewers have praised the company's movers for being courteous, professional, and efficient. They have been commended for their care and attention to detail, ensuring that belongings are handled with care.
Efficiency
Some reviewers have appreciated the company's promptness and efficiency in completing the move. They have been impressed by the movers' ability to work quickly without compromising the safety of their belongings.
Respectful Movers
Some reviewers have praised individual movers, such as Bob and Mario, for their kindness, respect, and helpfulness during the move.
Unorganization and Unfriendliness
Some reviewers have had extremely negative experiences with the company, citing unorganization, unfriendliness, and a lack of professionalism. They have described the owners and employees as rude and uncooperative.
Theft and Fraud
Some reviewers have accused the company of theft, with one reviewer claiming that the owner allows employees to steal customers' belongings during the packing process. They have advised others to take precautions to prevent theft.
Disrespectful Movers
Some reviewers have complained about the movers' behavior, including taking smoke breaks, using multiple bathrooms, and heating food in the customer's microwave.
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