Building Long-Term Relationships Through Trust and Performance.
For over 75 years, Christenson Electric has been a respected and trusted name in the electrical contracting industry. Founded in 1945 in Portland, Oregon, our company has grown to become one of the largest electrical contractors in the Northwest. Our commitment to providing high-quality workmanship, exceptional customer service, and prompt service call response has earned us a strong reputation in the community.
Our History
Christenson Electric was founded in 1945 as a family-owned business. Over the years, we have continued to grow and expand our services, while maintaining our core values of integrity, respect, quality, safety, innovation, and teamwork. Today, we employ over 400 people and have successfully completed projects in multiple states across the continental United States.
Our Mission
At Christenson Electric, we are committed to providing exceptional service to our customers, building long-term relationships through trust and performance. We believe in adapting to the needs, expectations, and personalities of our customers, and exceeding their expectations. As our CEO, Mark Walter, says, "Christenson utilizes our ability to adapt to the needs, expectations and personalities of our customers; all while providing exceptional service that exceeds their expectations."
Our Services
We offer a wide range of services, including:
- Electrical Testing
- Hydropower
- Instrumentation
- Lighting and Energy Efficiency
- New Construction
- Preventative Maintenance
- Solar Design and Installations
- Renewable Energy
- High Voltage Utility
- Limited Energy and Structured Cabling
- Telecommunication Design Build
- Ultrasonic and Infrared Testing
- Access Control Systems
- Video Surveillance Systems
- Intrusion and Perimeter Detection
Our Commitment
At Christenson Electric, we are dedicated to excellence in everything we do. We believe that integrity, respect, quality, safety, innovation, and teamwork are the foundation of our company's success. We are committed to providing exceptional service, adaptability, and professionalism to our customers, and to being a responsible and caring member of our community.
Driver Behavior and Customer Service Issues
The company's drivers have been criticized for their reckless driving behavior, including cutting off other cars and failing to yield to other drivers. Additionally, customers have reported poor customer service, including unhelpful representatives and unresponsive communication.
Overcharging and Unfair Pricing
Several customers have reported being overcharged for services, with prices exceeding initial quotes. Furthermore, some customers have been charged extra fees, such as credit card fees, without their knowledge or consent.
Community Involvement and Positive Experiences
On a positive note, the company has been praised for its community involvement, including donations to local schools and support for teachers and students. Some customers have also reported positive experiences with the company, citing professionalism and kindness from drivers.
Summary of Issues
- Reckless driving behavior from company drivers
- Poor customer service and unresponsive communication
- Overcharging and unfair pricing practices
- Failure to prioritize customer needs and convenience
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