Quality Appliance Repair You Can Count On
At Supreme Appliance Repair of Dallas, we take pride in being the leading appliance repair company in the Dallas, TX area. Our team of licensed technicians are dedicated to providing efficient, reliable, and affordable appliance repair services to homeowners and businesses alike.
Our Services
We specialize in repairing all major brands of household appliances, including refrigerators, washers, dryers, dishwashers, ovens, ranges, and freezers. Our services include scheduling an appointment, diagnosing the problem, identifying the appliances parts that need to be replaced, estimating the cost of labor and parts, and completing the repair. We ensure that our estimates are based on the Major Appliance Service National Price Guide, and we bill for parts based on what we actually pay.
Our Commitment to You
At Supreme Appliance Repair of Dallas, we are committed to providing exceptional customer service and ensuring that our customers are completely satisfied with our services. We offer a $10 discount on your first repair job, and we do not charge for your service call fee if you hire us for a repair. We also provide free checkups at no extra charge and a free estimate if we do the job. Our same-day service ensures that you get your appliance up and running quickly, minimizing the inconvenience to your daily routine.
Why Choose Us
With years of experience serving the Dallas, TX area, we have built a reputation for being trustworthy, reliable, and affordable. Our licensed technicians are knowledgeable and experienced in repairing all makes and models of appliances. We are open 7 days a week, from 8AM to 8PM, to accommodate your schedule. We strive to provide a hassle-free experience, and our customer testimonials are a testament to our commitment to excellence.
General Dissatisfaction and Poor Experience
All reviewers seemed to have had a terrible experience with the company, expressing disappointment, frustration, and anger.
Lack of Qualified Technicians and Poor Work Quality
Multiple reviewers mentioned that technicians were either unqualified or unprepared to fix the appliances, leaving the issues unresolved. One reviewer noted that the technician didn't have the tools or certification to fix the sealed refrigeration unit.
Unreliable Scheduling and Poor Communication
Several reviewers complained about the company's scheduling, citing overbooking, no-shows, and lack of communication. One reviewer was told that the technician overbooked appointments, while another was left waiting without a call or update.
Rude and Unhelpful Customer Service
Most reviewers expressed dissatisfaction with the company's customer service, describing it as rude, unhelpful, and dismissive. Some reviewers reported being hung up on or ignored when trying to schedule appointments or resolve issues.
Suspicions of Scam or Fraud
Some reviewers questioned the company's legitimacy, suggesting that it might be a scam or fraudulent operation, citing concerns about call centers in Honduras and unverified addresses.
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