"Get back to normal, fast!" - Appliance Doctor
A Family Tradition of Excellence in Appliance Repair & Service
Appliance Doctor has proudly served the Philadelphia area for over 50 years, providing unparalleled excellence in appliance repair and service. Founded in 1964 by a dedicated technician, our family-owned business has grown to become a leading provider of refrigerator and appliance repair services throughout the Delaware Valley.
Expert Repair & Service Across Brands
From classic brands like Sub-Zero to modern kitchen gadgets, our certified technicians can tackle any issue with your appliances. We service over 110 different brands of refrigerators, stoves, microwaves, ovens, dishwashers, and more.
Dedicated to Your Needs
We understand the importance of reliable appliances in your daily life. That's why we offer:
- Quick response: Most repairs can be scheduled for the same day.
- Upfront pricing: We provide transparent cost estimates before any work begins.
- Guaranteed repairs: Our work is fully guaranteed for your peace of mind.
- Personalized service: We treat every customer with the utmost respect and care.
Beyond Repair: Preventive Care & Safety
Beyond just repairing broken appliances, we also offer valuable services to prevent future problems. Our technicians can expertly:
- Clean dryer vents: preventing fire hazards and improving efficiency.
- Maintain refrigerators: ensuring optimal performance and extending lifespan.
- Perform regular inspections: identifying potential problems before they become costly repairs.
Why Choose Appliance Doctor?
With decades of experience, dedication to customer satisfaction, and a team of highly skilled technicians, Appliance Doctor is the trusted name in appliance repair and service in the Philadelphia area.
Choose us for
- Experienced and certified technicians
- Wide range of services and brands
- Quick and convenient scheduling
- Transparent pricing and upfront quotes
- Family-owned and operated for over 50 years
Experience with Appliance Doctor
Poor Communication and Unreliability
Multiple customers have expressed frustration with Appliance Doctor's communication and reliability. They often fail to keep customers updated on the status of their repairs, leaving them to make repeated calls to inquire about the progress. Some customers have had to wait for weeks or even months for their issues to be resolved, only to be met with unkept promises and a lack of concern for their time.
Unfriendly and Condescending Staff
Several reviewers have mentioned that the company's staff are unfriendly, condescending, and unhelpful. They have been spoken to in a rude manner, and their concerns have been dismissed or ignored. Some customers have even been threatened or yelled at by the technicians or office staff.
Overcharging and Incomplete Repairs
There have been instances where customers have been overcharged for repairs, or the repairs have not been completed properly. In some cases, the company has left old parts inside the appliances, or failed to diagnose the problem correctly.
Positive Experiences
On the other hand, a few customers have reported positive experiences with Appliance Doctor. They have praised the company's technicians, such as Chris, Tony, and others, who have been friendly, professional, and efficient in diagnosing and repairing their appliances.
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