Business Details
Emergency
services
Expert HVAC Services in Dacula, GA
At HERO Heating & Air, we pride ourselves on delivering exceptional HVAC solutions tailored to meet the unique needs of homeowners in Dacula and surrounding areas. With decades of combined experience, our team of certified technicians specializes in heating, cooling, and indoor air quality services, ensuring year-round comfort for every client. We prioritize preventative maintenance to extend system longevity while reducing energy costs, backed by a loyalty program that rewards our valued customers.Our commitment to transparency, ethical practices, and personalized service has earned us a reputation as a trusted leader in the HVAC industry. From emergency repairs to new installations, we approach every job with professionalism, technical expertise, and a dedication to exceeding customer expectations.
Services
Cooling Services
Heating Services
New Installation
Indoor Air Quality
Repair Service
Maintenance Plans
Heat Pump Service
Emergency Repairs
System Replacement
Zoning Solutions
Highlights and features
- We offer 24/7 emergency HVAC repair services with rapid response times.
- Our technicians hold industry certifications including NATE and EPA608.
- We provide free in-home consultations for personalized HVAC solutions.
- Our loyalty program offers exclusive discounts and extended warranties.
- We guarantee satisfaction with all installations and repair services.
What people say
Excellent service
Knowledgeable technicians
Prompt response
Highly recommend
Satisfaction guaranteed
Services
Cooling Services
Our cooling services include AC repair, installation, and maintenance for residential properties. We diagnose and resolve issues with air conditioners and heat pumps, ensuring efficient operation during hot seasons. Our technicians use advanced tools to optimize system performance while maintaining energy efficiency.
Heating Services
We provide comprehensive heating solutions including furnace maintenance, repair, and installation. Our experts address heating system malfunctions, optimize efficiency, and ensure proper BTU calculations for climate-specific requirements. Emergency heating repairs are available 24/7 to restore comfort quickly.
New Installation
Our new HVAC installations feature precise system sizing based on square footage, climate zone, and home characteristics. We handle complete system replacements, ductwork design, and integration of air quality components. Professional installation ensures optimal performance and energy savings for long-term reliability.
Indoor Air Quality
We improve indoor air quality through filtration systems, humidifiers, and UV light solutions. Our specialists assess air quality issues and recommend products to reduce allergens, control humidity, and eliminate contaminants. These services enhance comfort while protecting health for allergy-sensitive households.
Emergency Repairs
Our emergency repair team responds promptly to HVAC system failures at any hour. With licensed technicians and specialized equipment, we resolve urgent heating and cooling issues to minimize discomfort. This service includes diagnostics, immediate repairs, and post-service follow-up for complete resolution.
People
Anna Smith
Owner
Anna leads HERO Heating & Air with a commitment to customer satisfaction and operational excellence. With extensive industry experience, she ensures the company maintains high service standards while fostering team development and client relationships.
Mandi Branch
Project and Schedule Manager
Mandi coordinates technician schedules and manages customer service operations. Her background in client relations ensures smooth service delivery and technician accountability while maintaining personalized communication with clients.
Jennifer Hall
Accounting Specialist
Jennifer manages financial operations with precision and transparency. Her expertise in accounting ensures accurate billing and financial stewardship, supporting the company's commitment to ethical business practices.
Jason Parker
Field Technician
Jason provides technical expertise with NATE certification and Dust Free Clear air quality credentials. His hands-on experience ensures quality service delivery while maintaining EPA608 compliance for environmental responsibility.
Madison Nichols
Field Technician
Madison combines HVAC certification with residential system expertise. His technical skills and ongoing professional development ensure effective solutions for system maintenance and repair needs.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency repair services with immediate response for heating and cooling system failures.
What areas do you service?
We serve Dacula, Gwinnett County, Suwanee, Buford, Auburn, Monroe, and surrounding areas in Georgia.
Can I finance HVAC system replacements?
Yes, we offer financing options to help homeowners invest in new HVAC systems without upfront cost burdens.
How often should HVAC maintenance be performed?
We recommend bi-annual maintenance checks to ensure optimal system performance and longevity.
What indoor air quality solutions do you provide?
We offer air filtration systems, humidifiers, UV lights, and ventilation solutions to improve indoor air quality.
Are your technicians certified?
Our team includes NATE-certified and EPA608-certified technicians with ongoing professional training.
