Glenwood is a family of companies dedicated to building communities and shaping landscapes with sustainable materials. Since our beginnings, we have remained committed to responsible resource management and innovative approaches to construction, prioritizing both quality and environmental responsibility.
Our Expertise
Our portfolio encompasses a diverse range of products and services, all designed to empower our clients and realize their vision.
Products
- Masonry materials: A comprehensive selection of bricks, blocks, cement, pigments, and aggregates to meet any project need.
- Precast products: Quality-engineered concrete elements for walls, floors, and other structural applications.
- Concrete: Superior-grade concrete mixes for casting, pouring, and patching, ensuring strength and durability.
Services
- Project Consulting: Our experienced team offers valuable insights and guidance on material selection, project planning, and sustainability considerations.
- Technical Support: We provide comprehensive technical assistance on installation, handling, and the use of our products.
- Sustainability Consulting: We prioritize eco-friendly solutions and offer guidance on achieving sustainable building practices.
- Historical Preservation: We specialize in preserving historical structures with sustainable materials and techniques.
Our Vision
We believe in building communities that harmoniously coexist with the environment. Our commitment to sustainability extends beyond just our products. We actively engage in local initiatives and strive to minimize our environmental footprint in all our endeavors.
Our Values
- Integrity: We uphold the highest ethical standards and transparency in all our interactions.
- Innovation: We are driven by a commitment to technological advancements and sustainable solutions.
- Customer Focus: We prioritize client satisfaction through personalized service and responsiveness.
- Community Involvement: We actively contribute to the well-being of the communities we serve.
Exceptional Customer Service
The majority of the reviewers at Glenwood Mason Supply have had extremely positive experiences with the sales staff, particularly Nelson. Many reviewers have praised his knowledge, professionalism, and excellent service. He has been able to help customers find what they need, explain different products, and provide valuable advice. Reviewers have also appreciated the showroom's cleanliness and wide selection of products.
Reviews
Several reviewers have highlighted Nelson's exceptional customer service skills. For example, Debra-Jean Baptiste noted that Nelson was "amazing" and "very knowledgeable of the products." Tony Conte, the owner of Full Scale Contracting, commented that Nelson had provided "excellent service and attention to details." Similarly, Kelab Golds mentioned that Nelson had gone above and beyond to help her, even providing her with a cold water when she was experiencing health issues.
Other reviewers have also praised the sales staff's knowledge and helpfulness. For example, Troy Richards noted that Stokleon Nelson was "truly professional, patient, and understanding" of his needs. Kim Mason appreciated Nelson's pleasant and helpful demeanor, and Atia described him as "absolutely AMAZING and extremely helpful."
A few reviewers have also mentioned the showroom's cleanliness and selection of products. For example, Charmaine Fraser noted that the showroom was "huge" and "fully stocked." Arielle Smith appreciated the wide selection of products and the reasonable prices. Mark Brooklyn commented that the store had "lots of options" for stone and masonry supplies.
Disappointing Experiences
Not all reviewers have had positive experiences at Glenwood Mason Supply. Maqsood Ahmad gave a mixed review, praising Nelson's efficiency and knowledge but criticizing the yard staff for being "nasty" and unhelpful. Sim Sim had a particularly poor experience, describing the sales staff as unprofessional and unhelpful. The reviewer felt that they had been "displeased" with the service and had taken their business elsewhere.
Conclusion
Overall, the majority of reviewers have had extremely positive experiences at Glenwood Mason Supply, praising the sales staff's knowledge, professionalism, and excellent service. While a few reviewers have had disappointing experiences, the majority of the reviews suggest that the store provides an exceptional customer experience.
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