Transforming Outdoor Spaces with Quality, Innovation, and Expertise
At Royal Aluminum & Steel, Inc., we are proud to have been a leading manufacturer of high-quality aluminum fencing products for over 30 years. Our commitment to excellence has earned us a reputation for providing innovative, durable, and stylish fencing solutions to customers across the United States and Canada.
Our Story
Founded in the early 1990s, Royal Aluminum & Steel has built a strong legacy by fostering a culture of excellence, customer-centricity, and community involvement. Our mission is to deliver exceptional products, unparalleled customer service, and unparalleled support to our customers. We believe that strong relationships are built on trust, integrity, and mutual respect.
Our Products
We design and manufacture a wide range of aluminum fencing products, from residential to commercial and industrial applications. Our product line includes pool fences, privacy fences, and ornamental fences, all designed to meet the unique needs of our customers. Our patented BeFree Aluminum Fence Post is a testament to our dedication to innovation and quality.
What We Stand For
At Royal Aluminum & Steel, we stand for:
- Quality: We are committed to producing high-quality products that meet the highest standards of excellence.
- Innovation: We are constantly seeking new and innovative ways to improve our products and services.
- Customer Service: We strive to provide exceptional customer service, ensuring that our customers receive the support they need to succeed.
- Community: We are committed to giving back to our community, supporting local initiatives, and promoting a sense of community.
Our Commitment
At Royal Aluminum & Steel, we are committed to:
- Providing exceptional products and services that meet the highest standards of quality and excellence.
- Fostering strong relationships with our customers, built on trust, integrity, and mutual respect.
- Investing in the growth and development of our employees, empowering them to excel and grow with the company.
- Supporting our local community and contributing to initiatives that promote social, environmental, and economic development.
Quality of Product and Warranty
The fence quality has been a concern for some customers, with one reviewer experiencing fading and blotchy issues after just one year. The company's warranty process has also been criticized, with the same reviewer feeling ignored and dismissed by the owner.
Customer Service and Support
On the other hand, multiple reviewers have praised the company's customer service, describing the staff as super friendly, helpful, and knowledgeable. They have gone above and beyond to assist customers, even when it comes to finding parts for old fences.
Overall Experience and Product Satisfaction
Many customers have reported being very happy with their fence purchases, praising the quality and style of the products. The installation process has also been smooth, with one reviewer mentioning a beautiful fence around their new pool.
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