For A Better Fence All Around
At Great Lakes Fence Company, we are a third-generation family-owned and operated business that has been serving the Detroit area for nearly 100 years. Our mission is to provide exceptional fence installation and repair services to our customers in southeast Michigan. We value integrity, competence, professionalism, and creativity, and our goal is to exceed our customers' expectations by delivering high-quality workmanship, using premium materials, and providing exceptional customer service.
Our Company
As a family-owned and operated business, we take pride in our commitment to building long-lasting relationships with our clients and contributing positively to the local community. We install all year round, but only if the weather permits the concrete to cure properly, ensuring that the finished product is durable and withstands the test of time.
Services
We offer a wide range of services, including installation, repairs, and financing options. Our team of skilled professionals specializes in custom fence solutions as well as chain link, cedar, wrought iron, steel, P.V.C. and aluminum picket, guardrail, baseball backstops, dumpster enclosures, single and double swing gates, scissor gates, cantilever gates, and overhead track gates. All gates can be equipped with electric operators, card readers, various controls, cameras, and many other security and safety devices.
Our Products
We offer a variety of fence types, including automatic gates, chain link fencing, fence enclosures, gates, picket fence, privacy fence, railing, security fence, vinyl fence, and wood fence. Our products are durable, attractive, and designed to meet the unique needs of our customers.
Why Choose Us
At Great Lakes Fence Company, we are committed to providing exceptional customer service, high-quality workmanship, and premium materials. We have been serving the Detroit area for nearly 100 years, and we are proud of our reputation for excellence. Contact us today to learn more about our services and to request a free quote!
Overall Experience
The reviews are mixed, with some customers expressing satisfaction with the company's services, while others have had negative experiences.
Positive Experiences
Some customers have reported positive experiences with Great Lakes Fence, praising the company's professionalism, courtesy, and quality of work. They have mentioned that the installation crew was polite, knowledgeable, and efficient, and that the prices were reasonable.
Negative Experiences
On the other hand, some customers have expressed dissatisfaction with the company's services, citing high prices, poor customer service, and unreliable communication. Some have reported being quoted excessively high prices, while others have had issues with the company's responsiveness and follow-through on appointments.
Common Issues
Some common issues that have been reported by customers include:
- High prices
- Poor customer service
- Unreliable communication
- Failure to follow through on appointments
Areas of Improvement
Based on the reviews, it appears that Great Lakes Fence could improve in the areas of customer service, pricing, and communication. The company may want to consider revising its pricing structure to make it more competitive, as well as improving its communication and customer service to ensure that customers feel valued and supported.
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