Let us do excellent restoration work for you.
At Testerman Restoration, we are dedicated to providing exceptional restoration services to homeowners and businesses in Knoxville, TN, and the surrounding areas. With over 25 years of experience in the development and construction industries, we pride ourselves on our commitment to excellence in everything we do.
Our Mission
At Testerman Restoration, our mission is to restore homes and businesses to their pre-damage condition, or better, after disaster strikes. We believe in providing outstanding customer service, and our team is comprised of highly trained and experienced professionals who are dedicated to making a positive impact in the lives of our clients. We know that disasters can be overwhelming and stressful, and our goal is to alleviate some of that stress by providing prompt, efficient, and effective restoration services.
Our Services
At Testerman Restoration, we offer a range of restoration services, including:
- Water Damage Restoration: Whether it's water damage to your basement, floor, or roof, our team has the training and experience to assess the damage thoroughly and keep it from developing into a more serious issue.
- Fire Damage Restoration: We'll help you every step of the way to restore your property back to its pre-damage condition or even better after devastating fire damage to your home or business.
- Storm Damage Restoration: Disasters don't make appointments, but we do. We take steps to minimize damage, prevent additional damage, and secure unaffected areas as quickly and fully as possible.
Why Choose Us
At Testerman Restoration, we pride ourselves on our commitment to excellence in everything we do. Our team is comprised of highly trained and experienced professionals who are dedicated to providing outstanding customer service. We are a responsive, reliable team with over 25 years of experience in the East TN area, making people and businesses whole again.
Get Started
If you have suffered damage to your home or business, or if you are interested in learning more about our restoration services, please don't hesitate to contact us. We would be happy to answer any questions you may have and provide a free estimate for our services.
Positive and Negative Reviews of Testerman Restoration, LLC
Quality of Workmanship: Some reviewers have had negative experiences with Testerman Restoration, LLC, citing poor workmanship and a lack of attention to detail. For example, one reviewer mentioned that the shower pan in their main bathroom started leaking after the company renovated it, and another reviewer reported that the tub did not have any caulking. However, other reviewers have had positive experiences, describing the company as "incredibly professional" and praising their attention to detail.
Customer Service: Some reviewers have been dissatisfied with the company's customer service, citing slow or unresponsive communication. One reviewer described the company's response as "terrible" and "unprofessional", while another reviewer mentioned that they did not receive a call back after leaving a message. However, other reviewers have reported having a positive experience with the company's customer service, describing the team as "knowledgeable", "easy to work with", and "fast to respond".
Professionalism: Some reviewers have praised Testerman Restoration, LLC for their professionalism, citing their experience, knowledge, and courteous staff. However, other reviewers have reported a lack of professionalism, describing the company as "deadbeat" and their staff as "untrustworthy".
Value: Some reviewers have been satisfied with the value offered by Testerman Restoration, LLC, describing the company as "great" and "worth the investment". However, other reviewers have reported feeling like they did not receive good value for their money, citing slow response times and uncompleted work.
Complaints: Some reviewers have reported complaints about the company's employees, including a lack of safe driving skills and unprofessional behavior. However, other reviewers have praised the company's staff, describing them as "pleasant" and "well-established".
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