Business Details
Emergency
services
Trusted Damage Restoration Services in Knoxville, TN
Your Knoxville Neighbors in Restoration At Servpro, we are more than just a cleanup crewwe are your neighbors here in Knoxville. From the rolling hills of Sequoyah Hills to the hustle of South Knoxville and the quiet charm of Rocky Hill, we have been part of this community for years. When disaster strikes, whether it is a kitchen fire, a busted pipe, or a Tennessee thunderstorm that turns your basement into a swimming pool, we are the ones folks call to make it right. We know restoration sounds like a big, intimidating word. But to us, it is simple: we dry, clean, rebuild, and restorelike flipping the switch from chaos to calm. Think of it like having a pit crew for your property. Fast, focused, and laser-precise, but with a friendly smile and a local drawl. Why Knoxville Trusts Us Rooted in the Region: We live, work, and raise our kids right here in East Tennessee. Restoration Experts: Water extraction, fire cleanup, mold remediationwe have done it all, from South Knoxville condos to Rocky Hill ranch homes.Faster to Any Size Disaster: When minutes matter, we are already loading the truck. Our techs know the difference between a clogged gutter and a frozen pipe (and how both can ruin your weekend). We handle soot like it is our jobbecause it is. We have seen just about every mess a Smoky Mountain storm can toss our way, and we show up with the gear and the grit to fix it. More Than CleanupWe Bring Back Comfort Every job we take on is about restoring more than drywall. It is about helping you breathe easier, sleep better, and feel like home is home again. Whether you are a new homeowner in Sequoyah Hills or a lifelong Knoxvillian with a storm-battered roof, Servpro has your back. Let us show you how restoration should feelsteady, skilled, and a little Southern.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Recovery
Construction Services
Specialty Cleaning
General Cleaning
Air Duct Cleaning
Biohazard Cleanup
Sewage Cleanup
Highlights and features
- We provide 24/7 emergency response for urgent disaster situations.
- Our local crews understand Knoxville's weather patterns and home structures.
- Highly trained technicians handle water, fire, mold, and storm damage with precision.
- We prioritize community trust through transparent, neighborly service.
- Equipped with advanced tools to tackle any size disaster efficiently.
What people say
Great job every time
Excellent Service
Courteous and very professional
Awesome service
Completely satisfied
Services
Water Damage
Our water damage restoration service addresses emergencies like burst pipes, storm flooding, and plumbing failures. We deploy industrial-grade extraction equipment and drying techniques to minimize structural harm. Customers benefit from rapid response times and tailored solutions to restore properties to pre-damage conditions.
Fire Damage
Fire damage services include soot removal, odor elimination, and structural repairs after blazes. Our technicians use specialized cleaning agents and air filtration systems to address smoke residues. Homeowners and businesses gain peace of mind through comprehensive restoration that prioritizes safety and aesthetics.
Mold Remediation
Mold remediation tackles infestations caused by moisture intrusion or flooding. We identify hidden colonies, contain spores, and employ HEPA vacuums for safe elimination. Clients receive long-term protection against health risks and property degradation through thorough decontamination and moisture control advice.
Storm Recovery
Storm recovery services address roof leaks, wind damage, and water intrusion from severe weather. Our team secures properties with tarping and boarding-up measures before initiating repairs. Businesses and residents benefit from expedited timelines to prevent secondary damage and ensure habitable conditions.
Construction Services
Construction services encompass rebuilding walls, flooring, and structural elements after disasters. We coordinate licensed contractors to match original specifications while incorporating modern materials. Clients receive seamless transitions from cleanup to reconstruction with minimal disruption to daily operations.
People
John A. & Kristina L. Greenway
Owners
John A. and Kristina L. Greenway own Servpro of Rocky Hill, Sequoyah Hills, and South Knoxville. Their leadership combines decades of restoration expertise with deep roots in East Tennessee communities. They prioritize customer care and operational excellence while ensuring rapid, reliable service for local residents and businesses.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties.
Are you available for emergencies?
Yes, we offer 24/7 emergency services to address urgent disaster situations promptly.
Do you work with insurance companies?
We assist with insurance claims documentation and collaborate directly with providers for smoother reimbursement processes.
What areas do you serve?
We operate in Knoxville, TN, including Rocky Hill, Sequoyah Hills, South Knoxville, and surrounding neighborhoods.
How quickly can you respond?
Our local crews typically arrive within hours of initial contact to begin mitigation efforts.
What sets you apart from competitors?
Our combination of local expertise, advanced equipment, and neighborly service creates trusted, efficient restoration outcomes.
