Breathe Easy, Live Comfortably
At Comfort Service, we are dedicated to providing top-notch HVAC and water heater services to residents and businesses in Plainfield, Naperville, Romeoville, Aurora, and Crest Hill, IL. Our team of experienced technicians is committed to delivering exceptional customer service, ensuring that our customers receive the highest level of satisfaction and comfort in their homes and offices.
Our Guarantees
We stand behind our work, and we're confident that our services will meet your expectations. That's why we offer a 100% satisfaction guarantee on all our services. If you're not completely satisfied, we'll work with you to make it right.
What You Can Expect from Us
When you choose Comfort Service, you can expect:
- Prompt and courteous service from licensed and insured technicians
- Upfront pricing with no hidden fees or surprises
- State-of-the-art equipment and technology for efficient and effective solutions
- Friendly and knowledgeable staff to answer all your questions and concerns
- 24/7 emergency service for those unexpected situations
Our Services
Comfort Service offers a comprehensive range of HVAC and water heater services, including:
- Heating and cooling system installation, maintenance, and repair
- Furnace and boiler repair and replacement
- Air conditioning and heat pump installation and repair
- Water heater installation, maintenance, and repair
- Duct cleaning and insulation services
- Indoor air quality solutions and humidity control
- Thermostat installation and programming
Financing & Payment Options
We understand that HVAC and water heater services can be a significant investment. That's why we offer financing options and payment plans to fit your budget. Our goal is to provide you with the comfort and peace of mind you deserve, without breaking the bank.
Customer Testimonials
Don't just take our word for it! Our customers rave about our services, and we're proud to share their testimonials with you. From homeowners to business owners, our customers appreciate our commitment to excellence and customer satisfaction.
General Overview
Comfort Services has received a mix of positive and negative reviews from its customers. The majority of customers have expressed satisfaction with the company's services, praising the professionalism, knowledge, and courtesy of the technicians. However, some customers have reported negative experiences, including issues with installation, pricing, and communication.
Positive Comments
- Many customers have praised the technicians for their professionalism, knowledge, and courtesy.
- Several reviewers appreciated the prompt and efficient service, with some even receiving same-day service.
- The company's ability to explain the work in a clear and concise manner was also commended.
- Some customers were impressed with the quality of the installations and the attention to detail.
- The company's willingness to listen to customer concerns and make amends when necessary was also noted.
Negative Comments
- One customer reported a poor installation experience, citing incorrect installation and lack of attention to detail.
- Another customer felt misled by the company's pricing, claiming that they were overcharged for a part.
- One reviewer expressed frustration with the company's communication, stating that they did not follow through on promises.
Common Themes
- Technician professionalism and knowledge were common praises among positive reviews.
- Issues with installation, pricing, and communication were common criticisms among negative reviews.
- The importance of clear communication and follow-through was a recurring theme.
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