Our Service Goes Above And Beyond Your Average Plumbers
S.A.A.B. Plumbing and Heating, Inc. has been offering exceptional plumbing and heating services in the Metro West and Worcester County area since 2012. We take pride in providing reliable, efficient solutions to all your plumbing and heating needs, both for commercial and residential clients.
Exceptional Service, Every Time
Our team of experienced plumbers and gasfitters are licensed and certified, ensuring you receive the highest quality workmanship every time. We prioritize clear communication, timely arrival, and respectful interaction with every customer.
Comprehensive Services
We offer a comprehensive range of services, including:
- Plumbing: Repairing and installing all types of plumbing fixtures, pipes, and drainage systems.
- Heating: Installation, repair, and maintenance of boilers, furnaces, and heat pumps.
- Drain Cleaning: Clearing clogged drains and preventing future issues.
Customer-Focused Approach
Customer satisfaction is our top priority. We go above and beyond to ensure your complete satisfaction with every project. Our team:
- Provides accurate estimates and clear explanations of the work needed.
- Communicates with you throughout the process to ensure your complete understanding and peace of mind.
- Cleans up the work area before and after the job is complete.
Our Values
- Integrity: We uphold the highest ethical standards and transparency in all our interactions.
- Professionalism: We are committed to providing a courteous and respectful experience for every customer.
- Quality: We use only the highest quality materials and workmanship to ensure lasting solutions.
- Customer Focus: We prioritize your needs and provide personalized solutions tailored to your unique situation.
Contact us today to learn how S.A.A.B. Plumbing and Heating can exceed your expectations!
Overall Experience
The majority of customers have reported positive experiences with SAAB Plumbing, praising their prompt and professional service, reasonable prices, and highly responsive technicians.
Positive Aspects
- Prompt and Professional Service: Many customers have praised SAAB's timely arrival, efficient work, and professional attitude.
- Highly Responsive Technicians: Technicians are described as listening to customers' concerns, explaining issues and options, and providing great walkthroughs.
- Great Customer Service: Customers appreciate the helpful and friendly customer service, with some mentioning specific technicians who went above and beyond.
Negative Aspects
- Lack of Follow-up: One customer reported not receiving a call back from the company despite leaving a message, leading to a negative experience.
- Inexperienced Technician: One customer was disappointed with the service provided by an inexperienced technician who seemed unsure of how to complete the task.
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