Faster to Any Size Disaster
Company Profile
At SERVPRO of Downtown Detroit / Highland Park, we are a team of dedicated professionals committed to providing top-notch restoration and cleaning services to our community. As a locally owned and operated business, we take pride in being part of the Detroit community and are dedicated to helping our neighbors recover from fire, water, mold, and storm damage. Our team members live locally and are available 24/7 to respond to your call, ensuring that you receive prompt and efficient service in your time of need.
Our Services
We offer a wide range of services, including water damage restoration, fire damage restoration, mold remediation, storm damage restoration, and cleaning services. Our team of highly trained technicians has undergone comprehensive SERVPRO and IICRC training programs, ensuring that we have the expertise and equipment to tackle any restoration or cleaning project. From residential to commercial properties, we have the resources and expertise to make your property look its best.
Residential Services
Our residential services include water damage restoration, fire damage restoration, mold remediation, storm damage restoration, and cleaning services. Whether you need help with emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best.
Commercial Services
Our commercial services include commercial water damage restoration, commercial fire damage restoration, commercial mold remediation, commercial cleaning services, and commercial storm and major events. When fire or water damage strikes your business, we have the training, experience, and equipment to make it "Like it never even happened." You can depend on us for these commercial services.
Why Choose Us?
We are a trusted leader in the restoration industry, with over 2240 franchises in the U.S. and Canada. We are locally owned and operated, so we're already close by and ready to respond immediately when you need us. We're also part of a national network of franchises, which gives us access to more resources for larger cleaning or restoration projects or major storm scenarios. Our team is highly trained, and we have advanced restoration and cleaning equipment to ensure that your property is restored to its pre-loss condition.
Excellent Service and Professionalism
The reviewers praised the exceptional service and professionalism of the Servpro team. The technicians, including Chad, Quentin, Reegan, Jason, Brian, Jeremy, Que, Chris Haney, Mentor, Patrick, Tyler S, Kevin G, Mike H, Tyler H, and Jon Paul, were commended for their courteousness, punctuality, and attention to detail.
Communication and Explanation
The reviewers appreciated the clear explanations and updates provided by the Servpro team throughout the process. They kept the customers informed about the progress, what to expect, and the actions being taken to resolve the issues.
Efficiency and Cleanup
The team's efficiency and thoroughness in completing the tasks were notable. They cleaned up and disposed of trash, leaving the areas spotless. The reviewers were impressed by the crew's ability to complete the work quickly and efficiently.
Personal Touch and Empathy
The Servpro team showed empathy and understanding towards the customers' stressful situations. They were friendly, trustworthy, and made an effort to make the customers feel comfortable and reassured.
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