Transforming Homes, Enhancing Lifestyles
Who We Are
At Legacy Renovations, we are dedicated to providing a holistic and inclusive approach to home remodeling and custom home building. We believe that your home should reflect your unique personality, needs, and style. That's why we partner with each of our clients to understand their vision and provide a comprehensive solution that exceeds their expectations.
Our Services
As a full-service home remodeling and interior design firm, we offer a wide range of services to transform your home. From kitchen and bathroom renovations to expansive and custom home building, we have the expertise and experience to bring your design vision to life. Our services include:
- Kitchen Renovations: Upgrade your kitchen with our expert design and installation services.
- Bathroom Renovations: Turn your bathroom into a spa-like oasis with our renovation services.
- Expansive Renovations: Expand your living space with our expert renovation services.
- Custom Home Building: Build your dream home with our expert team.
Our Process
At Legacy Renovations, we follow a unique Design+Build approach that sets us apart from other remodeling and design firms. Our seven-step process ensures that your project is completed efficiently and effectively.
1. Pre-Planning Phase: We work closely with you to gather your ideas and create a wish list for your project.
2. Research Phase: We research contractors and get familiar with your project to ensure we are the right fit for you.
3. Project Feasibility & Investment Development: We discuss your target investment and project feasibility with you.
4. Initial Site Visit: We conduct an on-site visit to discuss your project further and review your goals and challenges.
5. Design and Engineering: Our team of designers and engineers work together to create a custom design and engineering plan for your project.
6. Permitting and Construction: We handle the permitting and construction phases of your project to ensure a seamless and stress-free experience.
7. Final Inspection and Warranty: We provide a final inspection and warranty for your project to ensure your satisfaction.
What Sets Us Apart
At Legacy Renovations, we are committed to providing a truly unforgettable remodeling experience. We work closely with our clients to understand their unique needs and preferences, and we utilize a holistic approach to ensure that every aspect of your project is considered. Our team of expert professionals is dedicated to delivering exceptional results and exceeding our clients' expectations.
Quality of Work and Attention to Detail
The reviews reveal a mix of positive and negative experiences with Legacy Renovation. Some customers praise the company's workmanship, attention to detail, and professionalism. For instance, Author Bill Jackson, who gave the company a 5-star review, mentions that their work was "outstanding" and that Justin's team was always on time, neat, and on budget. Similarly, Author Josh Archer commends the company on their seamless experience and great workmanship.
However, other customers have had disappointing experiences. Author Greg Howlett, who gave the company 3 stars, reports that there were several issues with the work done, including incorrect stain coloring on a hardwood floor and misaligned cabinets. He also expresses frustration with the company's response to his concerns, stating that they often ignored his calls and didn't follow through on promised fixes.
Communication and Customer Service
The reviews also highlight issues with communication and customer service. Author Pbe Boyz, who gave the company 1 star, describes their experience as "terrible" and states that the company hung up on them when they called to discuss building a new home. Author Tameeka Spear, who also gave the company 1 star, reports that the company misrepresented the scope of work, changed the price multiple times, and failed to deliver on promises.
On the other hand, some reviewers praise the company's communication and customer service. Author Daniel Klein, who gave the company 5 stars, commends Justin on his professionalism and the quality of his work.
Pricing and Value
The reviews also raise concerns about pricing and value. Author Greg Howlett notes that the company positions itself as premium but doesn't live up to that standard. Author Ar Raves, who gave the company 1 star, describes a situation where the company's representative quoted an estimate of $300-400k without even seeing the plan or pictures.
Overall Experience
Overall, the reviews suggest that Legacy Renovation has a mixed track record. While some customers have had positive experiences, others have reported issues with quality of work, communication, and customer service. The company's pricing and value also appear to be a concern for some reviewers.
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