Laying the groundwork for beautiful interiors, one floor at a time.
Since 1993, High Tech Flooring and Design has become known throughout the Texas home building community as a leader in the quality installations of tile and flooring. Our award-winning design showrooms set us apart as a prominent partner for home builders throughout the region. As a family-owned and operated business, we have always focused on an attitude of friendliness and customer attentiveness that we've passed down to our entire management, design, and sales teams. Being prompt, courteous, and reliable is something we take very seriously.
Our Services
At High Tech Flooring and Design, we offer a wide range of services to meet the needs of our clients. From new construction to remodels, we have the expertise and experience to ensure that your project is completed to the highest standards. Our services include:
New Construction
We have been partnering with builders for over three decades to provide efficient, high-quality installations that make our customers proud to call their house a home.
Interior Remodels
We understand that home remodels are inherently stressful- let us take some of that weight off your shoulders by making your High Tech process, from initial meeting to final punch list, as smooth and easy as we can.
Full-Service Design
Our Design Team has over thirty years of combined experience in the design industry, and while we are experts in tile and flooring, we also can help with so much more! From design consultations to product selection and installation, our team of talented designers will guide you every step of the way.
Our commitment to customer service sets us apart from other flooring and design companies. We believe that a well-crafted floor is the foundation for exceptional living, and we are dedicated to providing our customers with the highest level of service and attention to detail. Whether you're building a new home or remodeling your current one, we've got you covered.
Our Expertise
Our team of experts has decades of combined experience in the flooring and design industry. With thousands of square feet of showroom space, we carry a vast selection of products, including hardwood, tile, carpet, vinyl, and much more. Our in-house designers are skilled in the art of design and can help you bring your vision to life. With our expertise, you can be confident that your project will be done right the first time.
Awards and Recognition
Throughout our history, High Tech Flooring and Design has received numerous awards and recognition for our commitment to quality, customer service, and community involvement. We are proud to have received awards from the National Wood Flooring Association, the National Tile Contractors Association, and the Texas Association of Builders, among others.
Community Involvement
At High Tech Flooring and Design, we believe that giving back to our community is an essential part of being a responsible business. We are proud to support numerous local charities and organizations, and we are committed to making a positive impact on the lives of those around us.
Quality of Service
The quality of service provided by High Tech Flooring & Design is a major concern. One customer reported a horrific experience, citing damages to walls, doors, door frames, baseboards, and flooring, and claimed the company refused to repair the damages. Another customer had a similar experience, stating that the company did not respond to their concerns about grout color irregularities. On the other hand, many customers praised the company's responsiveness, communication, and quality of work.
Communication
Effective communication is key to a successful project. While some customers appreciated the prompt responses and open communication from the sales team, others felt ignored or stonewalled by the company.
Staff and Customer Service
Some customers had excellent experiences with specific staff members, such as Enrique, Michael, and Sunny, who were described as responsive, patient, and helpful. However, others felt that the company's customer service was lacking, with some staff members being unresponsive or unhelpful.
Product and Installation
The quality of the products and installation varied greatly depending on the customer's experience. Some customers were thrilled with their new flooring, citing excellent installation and quality products. However, others reported issues with the installation, such as warped laminate flooring, and felt that the company did not stand behind its warranty.
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