We do it right the first time!
At American Lock & Safe, we take pride in being a trusted and reliable locksmith service provider in Pensacola, Florida. With over 32 years of experience, we have built a reputation for providing top-notch security solutions to our residential, commercial, and government clients. Our team of expert locksmiths, led by master locksmith Tommy Tate, has decades of combined experience in delivering exceptional locksmith services that meet the unique needs of our diverse client base.
Our Services
We offer a comprehensive range of services designed to cater to the specific requirements of our clients. Our residential locksmith services include door rekeying, lock installation, keyless entry systems, and safe installation. Our commercial clients can rely on us for aluminum storefront door rekeying, lock repair and installation, high-security lock upgrades, and commercial door hardware solutions. We also provide specialized government locksmith services, including certified technician services for KABA X-07, X-08, X-09, X-10 & CDX-0 series locks and LOCK/ONE for both government and private sector companies.
Our Commitment
At American Lock & Safe, we are committed to providing exceptional customer service, quality workmanship, and unparalleled expertise in the locksmith industry. We understand the importance of security and safety, and we strive to deliver solutions that exceed our clients' expectations. Our team is dedicated to staying up-to-date with the latest technologies and techniques, ensuring that our clients receive the most effective and efficient security solutions.
Why Choose Us
At American Lock & Safe, we pride ourselves on our commitment to excellence, integrity, and customer satisfaction. We have earned the trust of our clients by providing first-class service, quality workmanship, and unparalleled expertise. Our reputation speaks for itself, with many of our clients recommending us to their friends and family. We are proud to be your trusted locksmith partner in Pensacola, Florida, and we look forward to serving you.
Overview of Reviews
The reviews for American Lock and Safe are overwhelmingly positive, with the majority of customers expressing satisfaction with the service they received.
Professionalism and Courtesy
Many reviewers praised the professionalism and courtesy of the locksmiths, particularly Thomas (Tommy) Tate. He was described as "kind, " "courteous, " "friendly, " and "super nice." Customers appreciated his prompt and efficient service, with some noting that he arrived quickly and got the job done in a timely manner.
Quality of Service
The quality of service was another standout aspect, with customers praising the expertise and knowledge of the locksmiths. Reviewers mentioned that the locksmiths were able to resolve their issues quickly and efficiently, whether it was unlocking cars, fixing locks, or opening safes.
Responsiveness and Flexibility
Customers also appreciated the responsiveness and flexibility of American Lock and Safe. Many reviewers mentioned that the locksmiths were willing to work with them to find a solution, even if it meant going above and beyond what was initially requested.
Negative Experiences
However, not all reviews were positive. Two reviewers expressed dissatisfaction with their experiences, citing unresponsive service and aggressive behavior. One reviewer mentioned that the locksmith seemed agitated and pushy, which led to a negative experience.
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