Our customers are our family!
Our History and Family Values
For over three generations, the Patrick family has been dedicated to providing exceptional service and quality to our customers. Our story began in the late 19th century when our great-grandfather started a small hardware store in Hampton, Virginia. As our family's business grew, so did our commitment to our customer-centric approach. In 1995, we decided to expand our operations by establishing a separate location, Patrick's Glass, to cater exclusively to our customers' glass needs.
Our Services
At Patrick's Glass, we specialize in providing expert glass services to residential, commercial, and government clients in Hampton Roads and beyond. Our team of professionals is dedicated to ensuring that every customer receives the highest level of service, quality, and value. Our comprehensive range of services includes:
- Residential Glass Services: From repairing broken windows and glass doors to custom-cutting glass table tops and mirrors, we handle all your residential glass needs.
- Commercial Glass Services: We supply and install construction-related window and door systems, storefronts, and curtain walls for commercial clients.
- Property Management Services: We work closely with property management companies to repair broken windows and doors, service door systems, and help with any window systems that require repair.
Our Commitment to Quality and Integrity
At Patrick's Glass, we take pride in our family's legacy and commitment to quality and integrity. We believe that our customers are our family, and we strive to deliver exceptional service, unbeatable prices, and unmatched quality. Our team is dedicated to working with integrity, honesty, and transparency to ensure that every customer is satisfied with our services.
Meet Our Team
Our team is comprised of experienced and skilled professionals who are passionate about providing exceptional service to our customers. Meet some of our key team members:
- Kevin Swisher, Commercial Glass Supervisor
- Patrick Kyle, Estimator/Project Manager
- Ema Browder, Customer Service Representative
Community Involvement
Patrick's Glass is proud to be an integral part of the Hampton Roads community. We are committed to supporting local businesses, charities, and initiatives that benefit our community.
Overview
The reviews for Patrick's Glass are overwhelmingly positive, with every reviewer giving the company 5-star ratings. The reviewers praise the company's excellent customer service, competitive pricing, and high-quality work. Many reviewers mention that they received exceptional service from the company's staff, including prompt responses, efficient installation, and attention to detail.
Customer Experience
The customers appreciate Patrick's Glass for their willingness to accommodate their needs, provide excellent communication, and deliver exceptional results. Several reviewers mention that the company's staff is friendly, courteous, and professional, making the interaction a pleasant experience. The company's ability to provide quick service is also highlighted, with many reviewers praising the prompt response to their requests.
Quality of Work
The reviews highlight the company's attention to detail and commitment to delivering high-quality work. Several reviewers mention that the company's installations are flawless, and that the final results are impressive. The company's ability to customize its services to meet individual needs is also praised, with several reviewers mentioning that they were able to fix unique or unusual issues.
Negatives and Disadvantages
One reviewer, Sunny C., had a negative experience with the company, citing poor customer service and a lack of follow-up on a previous issue. The reviewer was unhappy with the way their issue was handled, including being hung up on by a company representative.
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