Business Details
8 Years
experience
Your Trusted Carpet & Upholstery Cleaning Experts in Salt Lake City
Platinum Cleaning & Restoration is a professional, full-service company dedicated to delivering the highest quality cleaning solutions for carpets, upholstery, rugs, natural stone, and tile. With over five years of operational history in Salt Lake City, our team combines extensive industry experience with advanced cleaning systems to address diverse client needs. Certified by the IICRC, we employ scientifically advanced methods including a 12-step carpet cleaning process, in-plant rug cleaning, and specialized treatments for pet odor removal.Our reputation is built on partnerships with leading carpet manufacturers like Stainmaster and Mohawk, ensuring adherence to industry standards while maintaining a 100% satisfaction guarantee. We serve residential and commercial clients across the Wasatch Front, prioritizing transparency, technical expertise, and long-term client relationships through services like fabric protection application and natural stone restoration.
Services
Carpet Cleaning
Area Rug Cleaning
Upholstery Cleaning
Maxim Protector
Natural Stone Cleaning
Urine Damage Treatment
Commercial Services
Tile & Grout Cleaning
Hardwood Floor Cleaning
Details
- Year established: 2018
Highlights and features
- We are certified by the IICRC, the world's leading carpet and upholstery cleaning certification body.
- Our 12-step cleaning process exceeds CRI industry standards for thorough soil and spot removal.
- We maintain partnerships with major carpet manufacturers like Stainmaster and Mohawk for specialized care.
- Our 100% satisfaction guarantee includes free re-service and full refunds up to $1,000.
- We serve both residential and commercial clients across the Wasatch Front region.
Associations and certifications
- IICRC
Services
Carpet Cleaning
Our 12-step carpet cleaning process includes pre-inspection, dry soil removal, pre-treatment, and pH balancing. Using truck-mounted hot water extraction, we achieve maximum soil removal without over-wetting carpets. Certified technicians apply specialized spotting solutions and guarantee 100% satisfaction through free re-service or full refunds.
Area Rug Cleaning
In-plant rug cleaning utilizes an eight-step system for deep soil removal in Oriental and area rugs. We employ pile lifters, specialized shampoos, and controlled drying environments to protect delicate fibers. Services include fringe treatment, pH balancing, and professional delivery with protective wrapping for all rug types.
Upholstery Cleaning
IICRC-certified technicians perform fabric content testing before applying gentle cleaning solutions. Our 12-step process includes pre-vacuuming, spot treatment, and pH balancing to maintain fabric integrity. We use controlled extraction methods for delicate materials and apply fabric protectors to extend cleanliness between cleanings.
Natural Stone Cleaning
Professional stone restoration includes diamond grinding, honing, and polishing to remove etch marks. We use pH-balanced cleaners and sealers to protect marble, granite, and travertine surfaces. Services cover kitchen countertops, bathroom tiles, and commercial stone installations with post-cleaning maintenance guidance.
Urine Damage Treatment
Multi-layer pet odor treatment involves urine neutralization, padding replacement, and sub-floor decontamination. Our technicians use enzymatic cleaners to break down odor-causing bacteria while protecting carpet fibers. We provide solutions for both recent incidents and long-term contamination scenarios.
People
Andy Fuentes
Owner
Andy Fuentes founded Platinum Cleaning & Restoration after recognizing the need for higher quality service in the cleaning industry. With years of project management experience, he developed a 12-step cleaning system that exceeds industry standards while maintaining a 100% satisfaction guarantee.
Questions
What causes black lines around baseboards on carpets?
These dark lines result from filtration soiling caused by air passing through carpet edges. Regular vacuuming helps prevent buildup.
Are your cleaning methods safe for families and pets?
We use only earth-safe, non-toxic cleaning solutions that protect your family and pets.
Do you guarantee your cleaning services?
Yes, we offer a 100% satisfaction guarantee with free re-service and full refunds up to $1,000.
How do you handle pet odor removal?
We use specialized treatments to neutralize urine at all contamination levels, including padding and sub-floor treatments.
What cleaning method do you use for carpets?
We primarily use truck-mounted hot water extraction, exceeding CRI industry standards for deep cleaning.
Are you affiliated with industry organizations?
We are registered with the Better Business Bureau and maintain partnerships with major carpet manufacturers.
