At Premiere Roofing and Construction, we're a top-rated roofing company based in Troy, MI, dedicated to providing exceptional roofing services to homeowners and businesses in the surrounding areas. Our team of highly skilled and experienced professionals is committed to delivering outstanding results that exceed our customers' expectations.
We understand the importance of a sturdy and reliable roof, which is why we offer a wide range of services to cater to your specific needs. From roof installation, repair, and replacement to exterior remodeling, siding, gutters, stone and masonry work, and insurance claims assistance, we've got you covered. Our team is equipped with the knowledge, skills, and expertise to handle projects of any size and complexity, ensuring that you receive top-notch service every time.
Our Mission
Our mission is to provide unparalleled customer service, exceptional workmanship, and unmatched quality to every customer we serve. We strive to build long-term relationships with our clients, ensuring that their roofing needs are met with excellence, integrity, and reliability. We believe that our customers' satisfaction is the key to our success, and we're dedicated to making sure that you, our valued customer, are completely satisfied with our services.
Our Services
Premiere Roofing and Construction offers a comprehensive range of services designed to meet your residential and commercial roofing needs. Our services include:
- Roof Installation: Expert installation of new roofs for homes and commercial buildings
- Roof Repair: Prompt and effective repair services for leaky, damaged, or worn-out roofs
- Roof Replacement: Replacement of old, damaged, or worn-out roofs with new ones
- Commercial Roofing: Installation, repair, and replacement services for commercial roofs
- Exterior Remodeling: Remodeling services for the exterior of your home or building, including siding, gutters, and stone and masonry work
- Insurance Claims: Assistance with insurance claims for roof damage, ensuring you receive the compensation you deserve
Our Commitment
At Premiere Roofing and Construction, we're committed to delivering exceptional service, quality, and value to our customers. We're dedicated to building trust, fostering relationships, and providing solutions that meet and exceed our customers' expectations. Our team of experts is dedicated to providing you with a hassle-free experience, ensuring that your roofing needs are met with precision, care, and attention to detail.
Communication Issues and Unresponsiveness
Some customers have experienced difficulties in communication with the company, including unreturned calls and messages. This lack of responsiveness has led to frustration and distrust.
Poor Warranty Experience
One customer reported issues with the company honoring its warranty, claiming that the company failed to respond to their requests for warranty work.
Quality of Work
On the other hand, many customers have reported positive experiences with the quality of work done by Premiere Roofing. They have praised the company for its professionalism, efficiency, and attention to detail.
Customer Service and Sales
Several customers have praised the company's sales consultants, particularly Brad, for their exceptional customer service skills, friendly demeanor, and ability to address concerns and questions.
Genuine Interest in Customer Satisfaction
In some cases, the company has demonstrated a genuine interest in customer satisfaction, resolving scheduling issues and addressing concerns in a timely and professional manner.
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