IT'S NOT JUST OUR TRADE, IT'S OUR CRAFT
At A.R. SIMS Heating & Air Conditioning Inc., we pride ourselves on being a trusted and reliable HVAC service provider in Lawrenceville, Georgia. As a minority-owned and operated business, we take pride in offering honest and dependable HVAC services to our customers in Gwinnett County and the surrounding areas.
Our Mission
Our mission is to provide customers with exceptional HVAC services that exceed their expectations. We strive to build long-term relationships with our customers by providing them with personalized attention, expert advice, and top-notch services that cater to their specific needs. Our team of certified technicians is committed to providing prompt, reliable, and affordable HVAC solutions that guarantee customer satisfaction.
Our Services
We offer a wide range of HVAC services, including residential and commercial heating and air conditioning services, HVAC installations, repairs, and maintenance. Our team of experts is trained to handle all types of HVAC systems, including heat pumps, furnaces, and indoor air quality solutions. We also provide equipment tune-ups, AC and furnace installations, and emergency repair services to ensure that our customers' HVAC systems are always running efficiently and effectively.
Our Values
At A.R. SIMS Heating & Air Conditioning Inc., we value honesty, integrity, and professionalism. We believe in providing our customers with transparent and upfront pricing, efficient services, and exceptional customer service. We strive to build trust with our customers by being responsive to their needs, providing reliable solutions, and standing behind our work.
Our Team
Our team of certified technicians has over 27 years of combined experience in the HVAC industry. We are licensed in the State of Georgia and South Carolina for both residential and commercial HVAC services. We are proud to be a minority-owned business that is certified as a Minority Business Enterprise (MBE), African American Business Enterprise (AABE), and Small Business Enterprise (SBE).
Overall Experience
The overall experience with A.R. SIMS HVAC is mostly positive, with many customers praising their professionalism, punctuality, and quality of work.
Positive Aspects
Many customers appreciated the company's responsiveness, professionalism, and quality of work. They were punctual, informative, and honest about the work required. Some customers even mentioned that they will only use A.R. SIMS HVAC for their HVAC needs.
Negative Aspects
A few customers had negative experiences, citing issues with professionalism, quality of work, and trust. One customer had a particularly bad experience with a technician who seemed unprofessional and tried to sell unnecessary services.
Common Services
The most common services provided by A.R. SIMS HVAC were HVAC system maintenance, repair, and installation, as well as heating system maintenance and repair.
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