Business Details
36 Years
experience
Emergency
services
Your Trusted HVAC Partner in Monroe, GA
Established in 1990, Pauls HVAC has built a reputation as a trusted HVAC service provider in Monroe, GA, and surrounding areas. Our NATE-certified technicians bring decades of combined experience to every repair, maintenance, and installation project, prioritizing customer satisfaction through transparent communication and precise workmanship. As a Carrier Factory Authorized Dealer, we offer cutting-edge heating and cooling solutions backed by industry-leading expertise.Our family-owned business emphasizes personalized service, with a commitment to resolving HVAC issues efficiently while maintaining the highest standards of professionalism and technical excellence. We serve residential and commercial clients across Walton, Gwinnett, and neighboring counties, ensuring optimal system performance through proactive maintenance and emergency service availability.
Services
HVAC Repair
HVAC Maintenance
HVAC Installation
Water Heater Repair
Carrier Products
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of HVAC expertise with NATE-certified technicians.
- Our team provides transparent pricing and detailed service explanations.
- We guarantee 100% customer satisfaction on all HVAC projects.
- We prioritize personalized solutions tailored to individual system needs.
- Our emergency services ensure 24/7 availability for urgent repairs.
Associations and certifications
- Carrier Factory Authorized Dealer
- NATE-certified
What people say
Prompt and on time
Knowledgeable technicians
Transparent pricing
24/7 emergency service
100% satisfaction guarantee
Services
HVAC Repair
Our NATE-certified technicians provide prompt diagnosis and repair for all HVAC systems, including air conditioners, furnaces, and heat pumps. We address issues like refrigerant leaks, thermostat malfunctions, and electrical component failures to restore comfort quickly. Emergency services are available 24/7 for urgent cooling and heating breakdowns.
HVAC Maintenance
Comprehensive maintenance plans include coil cleaning, filter replacement, lubrication of moving parts, and refrigerant level checks. Our twice-yearly inspections prevent breakdowns, improve energy efficiency by up to 30%, and extend equipment lifespan while maintaining manufacturer warranty compliance.
HVAC Installation
We install Carrier and other brand heating and cooling systems with precise sizing and ductwork optimization. Our technicians handle permits, old system removal, and recycling, ensuring SEER-compliant installations that maximize energy efficiency and indoor comfort for residential and commercial properties.
Water Heater Repair
Our team services both tank and tankless water heaters, addressing issues like pilot light failures, thermostat problems, and sediment buildup. We offer same-day repairs and replacement recommendations for units beyond economical repair, ensuring continuous hot water supply.
Carrier Products
As a Carrier Factory Authorized Dealer, we offer ENERGY STAR-rated air conditioners, furnaces, and heat pumps with advanced features like variable-speed compressors and smart thermostat integration. Our installations include product registration and full manufacturer warranty coverage.
People
Chris Shankus
Owner
NATE-certified HVAC professional with 20+ years of industry experience. Oversees operations and technical standards at Pauls HVAC since 2020. Holds an unrestricted Georgia Conditioned Air License and specializes in system diagnostics and energy-efficient solutions.
Amanda Shankus
Owner
Manages customer relations and scheduling at Pauls HVAC. With 15+ years in the business, she ensures seamless service coordination and maintains the company's commitment to transparent communication and customer satisfaction.
Scott Fowler
Service Technician
EPA-certified technician with specialized training in Carrier systems. Handles complex repairs and installations since 2018. Recognized for thorough diagnostics, clear customer explanations, and consistent 5-star service ratings from clients.
Jim Shankus
Service Technician
34-year HVAC industry veteran with expertise in electrical systems, welding, and residential/commercial installations. Provides technical mentorship to junior technicians while maintaining hands-on service delivery for complex system repairs.
Questions
What HVAC services do you offer in Monroe, GA?
We provide full-service HVAC solutions including repair, maintenance, installation, and replacement for residential and commercial systems. Our services cover air conditioners, furnaces, heat pumps, ductless systems, and water heaters.
Are your technicians certified and insured?
All our technicians are NATE-certified, EPA-certified, and fully insured. We maintain Carrier Factory Authorized Dealer status, ensuring factory-trained expertise for all HVAC work.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service for urgent heating and cooling issues. Our technicians respond promptly to after-hours calls for system breakdowns and critical malfunctions.
What financing options are available?
We offer flexible financing through Wells Fargo and Microf for HVAC system replacements and major repairs. Plans include low-interest options with approved credit for residential and commercial customers.
How can I schedule HVAC maintenance?
Schedule maintenance online or by phone. We recommend bi-annual tune-ups to maintain efficiency and warranty compliance. New customers receive a comprehensive system inspection during first-time visits.
