Expert Appliance Repair Services - Same-Day Service Available
Burrows Appliance Repair is a full-service appliance repair, service, and installation company that serves most of Hampton Roads. Our lead technician has extensive experience, having served for years as a factory technician for various well-known brands like Whirlpool, Kitchenaid, Roper, Maytag, and Jenn-Air. We are also EPA licensed for sealed systems and other refrigerant-related issues. Our team can handle a wide range of appliances, including refrigerators, freezers, ice machines, wine coolers, washers, dryers, dishwashers, ovens, ranges, vent hoods, microwave ovens, trash compactors, and garbage disposals. We service most brands, including GE, Kenmore, Whirlpool, Maytag, Frigidaire, Kitchenaid, LG, Samsung, Amana, Roper, Bosch, Magic Chef, Hotpoint, Kelvinator, Jenn-Air, Kirkland, Estate, and more.
Our service call is $79.99 and includes your diagnosis. This fee is applied to all repairs. We strive to provide same-day service whenever possible and are available until 6 pm on weekdays. Whether you're in Virginia Beach or surrounding areas, we're here to help with your appliance repair needs. It's our goal to become your permanent appliance repair solution.
Areas Served
We service Virginia Beach and surrounding areas.
Brands We Service
We repair appliances from a variety of brands, including refrigerators and freezers, gas and electric ovens, dishwashers, gas and electric stoves, washing machines, gas and electric dryers, garbage disposals, microwaves, and trash compactors.
EPA Certified for Refrigerant
We are EPA certified for refrigerant work, ensuring that your refrigeration systems are handled professionally and safely.
Licensed & Insured
Our technicians are licensed and insured, providing you with peace of mind during the repair process.
Our Hours
We are available Monday through Friday from 9 am to 6 pm. We are closed on Saturday and Sunday.
BBB A+ Rating
We have an A+ rating with the Better Business Bureau, reflecting our commitment to customer satisfaction and service excellence.
Overview of Customer Reviews
Excellent Customer Service
The majority of customers praised the excellent customer service provided by Burrows Appliance Repair. Many reviewers commented on the friendly, helpful, and knowledgeable staff who were willing to answer questions and provide assistance.
Professionalism and Punctuality
Several reviewers praised the company's professionalism, punctuality, and responsiveness. Many mentioned that the technicians were on time, courteous, and efficient in their repairs.
Affordable Prices and Quality Work
Many customers appreciated the affordable prices and quality of work provided by Burrows Appliance Repair. Several reviewers mentioned that the company's prices were reasonable and competitive.
Knowledgeable Technicians
The company's technicians were praised for their knowledge and expertise in repairing various appliances. Many reviewers mentioned that the technicians were knowledgeable and able to diagnose and fix problems quickly.
Minor Issues with Communication and Pricing
One reviewer, Jc A., mentioned that the company was overpriced for a simple repair, and another reviewer had an issue with communication regarding a follow-up repair.
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