Get Your Appliances Running Like New Again!
At Flagship Appliance Repair, we understand the importance of having reliable and efficient appliances in your home. That's why we're committed to providing top-notch repair services to get your appliances up and running in no time. As a veteran-owned and operated business, we take pride in our expertise and dedication to serving the Southside of Hampton Roads community.
Our Services
We offer a comprehensive range of appliance repair services, including repairs, installations, and maintenance. Our team of highly trained technicians specializes in LG brand appliances, but we also service and repair most other brands. Our extensive experience and knowledge enable us to tackle a wide range of appliances, from washers and dryers to refrigerators, microwaves, range tops, slide-in ranges, stand-alone ranges, and wall ovens. We service both gas and electric models, ensuring that you can rely on us for any appliance-related need.
In addition to repairs, we also provide installation services for new appliances. We'll install your new appliance in your home and haul away your old one at no extra charge. To ensure your appliances continue to run smoothly, we offer appliance service plans tailored to your specific needs.
Our Mission
At Flagship Appliance Repair, we're committed to delivering exceptional service, quality workmanship, and unparalleled customer satisfaction. We believe in transparency, which is why we provide reliable estimates and a one-year warranty on our labor and a 90-day warranty on manufacturer's parts. Our technicians are trained to work efficiently, ensuring that you can get on with your day without unnecessary delays.
Our Guarantee
We stand behind our work, and our customers can attest to our commitment to excellence. With Flagship Appliance Repair, you can expect:
- Reliable, affordable estimates
- Timely, efficient service
- One-year warranty on labor
- 90-day warranty on manufacturer's parts
- Competitive pricing
- Exceptional customer service
Why Choose Us?
By choosing Flagship Appliance Repair, you'll experience the difference that our expertise, dedication, and commitment to excellence can make. We're proud to offer award-winning LG Factory Service from an LG Factory Trained Appliance Technician. Trust us to get your appliances running like new again.
Overall Positive Experience
The reviews highlight the exceptional service provided by Flagship Appliance Repair. Many customers praised the professionalism, responsiveness, and quality of work of the technicians, particularly Scottie Taylor. The reviews emphasized the timely and efficient service, with technicians arriving on-time and diagnosing issues quickly and accurately. Some customers appreciated the honesty and transparency of the technicians, who explained the problems and solutions in detail.
Technical Expertise
The reviews showcased the technical expertise of the technicians, who were able to diagnose and fix a wide range of appliance issues, including refrigerators, washing machines, dishwashers, and dryers. The technicians were praised for their knowledge of different manufacturers and their ability to provide accurate quotes and solutions.
Communication and Customer Service
The reviews highlighted the excellent communication and customer service provided by Flagship Appliance Repair. Technicians were described as friendly, courteous, and professional, taking the time to explain issues and solutions to customers. Many customers appreciated the prompt responses to their calls and messages, as well as the follow-up service after the repairs.
Pricing and Value
The reviews indicated that the pricing of Flagship Appliance Repair was fair and reasonable, with some customers mentioning that they saved money compared to buying new appliances. The value provided by the company was emphasized, with customers feeling that they received excellent service at a reasonable price.
Negatives
A few reviews mentioned negative experiences, including instances of poor communication, failure to follow up, and unreturned calls. However, these reviews were outnumbered by the positive reviews, suggesting that the company generally provides excellent service.
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