Transforming Your Space with Beautiful Hardwood Floors
At Brothers Flooring, we take pride in being a small, honest, family-owned and operated business with a rich history of almost 30 years in the industry and over 20 years in business. Our management team is comprised of experienced professionals who have been hired from within, ensuring a cohesive and effective leadership structure. Many of our employees have received their certification from the National Wood Flooring Association (NWFA), and all of our employees are master craftsmen who adhere to the NWF A guidelines. We take pride in being a company that employs its own team members, not subcontractors, and we carry comprehensive insurance coverage, including general liability and workman's compensation.
As a certified member of the National Hardwood Flooring Association since 2004 and with an A+ rating from the Better Business Bureau, we have established ourselves as a reputable and reliable flooring company. Our specialty lies in remodels, although we also take on commercial projects and new high-end custom homes. We understand the importance of accommodating the needs of our homeowners during their remodeling project, providing a personalized and customer-centric experience.
Our Services
At Brothers Flooring, we offer a comprehensive range of services that cater to the unique needs of our customers. Our services include:
- Hardwood Floor Installation: We install a variety of hardwood floor species, including domestic and exotic options, to meet the unique requirements of our customers.
- Hardwood Floor Repair: Our expert team can repair damaged or worn-out hardwood floors, restoring them to their former glory.
- Hardwood Floor Refinish and Restoration: Our skilled craftsmen can refinish and restore old or neglected hardwood floors, breathing new life into them.
- Hardwood Floor Maintenance: We provide expert guidance on how to maintain your hardwood floors, ensuring they remain looking their best for years to come.
- Staircases and Custom Work: We offer custom staircase design and installation, as well as other custom woodworking services to meet the unique needs of our customers.
Why Choose Us
Brothers Flooring stands out from the competition due to our:
- Attention to detail: We take pride in our attention to detail, ensuring that every project is completed to the highest standards.
- Personalized service: Our customer-centric approach means that we work closely with each customer to understand their unique needs and priorities.
- Expert craftsmen: Our team of skilled craftsmen have the expertise and experience to deliver exceptional results.
- Comprehensive insurance coverage: We carry comprehensive insurance coverage, including general liability and workman's compensation, to ensure the security of our customers.
At Brothers Flooring, we are dedicated to providing exceptional quality, craftsmanship, and customer service. Trust us to deliver your next flooring project, and experience the difference that sets us apart.
Positive Experience with Brothers Flooring
Brothers Flooring has received overwhelmingly positive reviews from customers. Many customers have praised the company's honesty and ethical approach to recommending flooring solutions. Customers have praised the attention to detail, craftsmanship, and excellent communication with the staff. The company has also received praise for its ability to work around customer schedules and deliver high-quality results.
Accomplishments and Quality of Work
The company has demonstrated its expertise in installing beautiful hardwood floors, with many customers reporting a high level of satisfaction with the final product. Customers have praised the company's attention to detail, ensuring that every aspect of the flooring job is completed to a high standard.
Challenges and Areas for Improvement
While the majority of reviews have been positive, there are a few instances where customers have experienced issues with communication and scheduling. One customer reported being left waiting for over an hour without being contacted or informed of the delay. Another customer expressed dissatisfaction with the matching of the new flooring boards to the existing boards.
Concerns and Disappointments
Unfortunately, two customers have reported negative experiences with Brother's Flooring. One customer reported being left waiting for over an hour without being contacted or informed of the delay, and another customer expressed dissatisfaction with the quality of the work done on their floors.
Be the first to review Brothers Flooring.
Write a Review
