Experience the Best in Flooring, Today!
At Carpet Mill Outlet Stores, we're a family-owned and operated business that has been serving Colorado since 1974. With 12 convenient locations along the Front Range, we're dedicated to providing the best selection and prices on all types of flooring. Our priority is customer satisfaction, and we work efficiently to keep costs low, passing the savings on to our loyal customers.
Our Services
We offer a wide range of flooring services, including carpet, hardwood, laminate, tile, area rugs, and more. Our expert team provides free in-home estimates and measures, ensuring a seamless and stress-free experience for our customers. We also offer special discounts for seniors and military personnel.
Our Clearance Centers
We have two clearance centers, one in Fort Collins and one in Aurora, offering customers the opportunity to find incredible deals on overstocked, discontinued, and clearance items. Whether you're looking for carpet, area rugs, laminate, tile, hardwood, or stone, you'll find unbeatable savings of up to 70% off.
Our Commitment
At Carpet Mill Outlet Stores, we're committed to providing the best possible service and selection to our customers. We offer a lifetime guarantee on all our installations, and our team is dedicated to ensuring that every customer leaves our stores satisfied and informed.
Our History
With over 45 years of experience, we've built a reputation for excellence and customer satisfaction. Our family-owned and operated business has grown to become one of the largest flooring retailers in Colorado, and we're proud to serve our community with the best selection and prices on all types of flooring.
Excellent Customer Service and Quality Products
The majority of customers were extremely satisfied with their experiences at Carpet Mill, praising the knowledgeable and helpful sales staff, efficient and courteous installation teams, and high-quality products. Many customers appreciated the personalized service, convenient scheduling, and attention to detail provided by sales representatives like Neil, Larry, and Alex. The installation process was often described as "breezy" and "effortless, " with installers being courteous, efficient, and hardworking.
Issues with Communication and Installation
However, some customers experienced issues with communication and installation. A few customers reported poor communication, broken promises, and unprofessional behavior from some sales representatives and installers. Some issues included lost measurements, delayed installations, and poor workmanship. One customer reported that the installation team broke a light fixture and legs on their bed and didn't own up to it.
Mixed Reviews on Sales Representatives
While many customers praised specific sales representatives like Neil, Larry, and Kyle, a few customers had negative experiences with them. Some customers felt that certain sales representatives were unhelpful, didn't follow through on promises, or didn't respect their time.
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