Business Details
19 Years
experience
Emergency
services
Expert Pool Services in Southlake, Texas
Southlake Pools, established in 2007, is a family-owned business dedicated to providing comprehensive pool services. With over 15 years of experience, we have expanded from basic maintenance to offering repairs, upgrades, and complete pool remodels. Our team prioritizes customer satisfaction through prompt service, transparent communication, and expertise in pool systems. We serve Southlake, Keller, Grapevine, and surrounding areas, ensuring every client receives reliable, high-quality care for their pools. Our commitment to integrity and continuous learning has solidified our reputation as a trusted local leader in pool maintenance and repair. 
Services
Pool Cleaning
Filter Maintenance
Leak Detection
Equipment Repair
Pool Remodeling
Vacation Maintenance
Acid Washing
Automation Upgrades
Salt System Maintenance
Storm Cleanup
Details
- Year established: 2007
Highlights and features
- We offer 15+ years of specialized pool service expertise in the Grapevine area.
- Our family-owned business combines personalized service with industry-leading technical knowledge.
- We provide 24/7 emergency response for urgent pool repairs.
- Our trucks are stocked with common parts for immediate repairs.
- We offer financing options for pool remodeling projects.
Associations and certifications
- Texas Residential Appliance Installer License #234610
- Texas Residential Appliance Installation Contractor #517
What people say
Prompt same-day service
Knowledgeable technicians
Professional and courteous
Fixed long-standing issues
Excellent communication
Services
Pool Cleaning
Our weekly pool cleaning service includes surface netting, skimmer basket emptying, chemical balancing, and vacuuming to maintain optimal water clarity. We specialize in both chlorine and saltwater pools, using professional-grade equipment to remove debris and prevent algae growth. Customers receive consistent service with attention to detail, ensuring pools remain safe and inviting for immediate use.
Leak Detection
Using advanced pressure testing methods, we identify leaks in pools and spas with precision. Our technicians diagnose plumbing issues, structural cracks, and equipment failures that cause water loss. This service helps prevent costly damage to landscaping and pool structures while reducing water waste and chemical costs associated with unaddressed leaks.
Filter Maintenance
We service both DE and cartridge filter systems through comprehensive cleaning programs. Our Filter Maintenance Program (FMP) includes periodic cleaning, o-ring lubrication, and component inspections to ensure optimal filtration efficiency. Regular maintenance extends equipment lifespan and maintains water quality while preventing costly system failures from clogged filters.
Pool Remodeling
From minor updates to complete transformations, we handle plaster replacement, tile upgrades, coping installation, and decorative enhancements. Our remodeling services address both aesthetic improvements and functional upgrades like LED lighting and energy-efficient equipment integration. Projects are tailored to client preferences while maintaining structural integrity and safety standards.
Equipment Repair
We diagnose and fix issues with pool heaters, pumps, automation systems, and cleaning equipment. Our technicians carry common replacement parts for immediate repairs while offering warranty-backed component replacements when needed. Services cover mechanical failures, electrical issues, and wear-related damage to maintain year-round pool functionality.
People
Ben Rushing
Owner
Ben founded Southlake Pools in 2007 after recognizing local pool maintenance needs. He oversees operations while balancing family life with four children. His leadership focuses on customer satisfaction and technical excellence.
Tyler
Service Technician
Specializes in equipment upgrades and complex repairs with 10+ years of pool industry experience. Known for patient consultations and precise installations of automation systems and pumps.
Justice
Pool Technician
Handles routine maintenance and emergency cleanups with consistent attention to detail. Praised for friendly service and proactive problem-solving during weekly visits.
Ben
Senior Technician
Expert in diagnosing complex system failures, including electrical issues and plumbing leaks. Responds to urgent service calls with rapid problem resolution and clear cost estimates.
Cory
Service Coordinator
Manages scheduling and emergency dispatch with a focus on quick response times. Coordinates technician availability to ensure same-day service for critical repairs.
Questions
What pool services do you offer?
We provide cleaning, filter maintenance, leak detection, equipment repairs, automation upgrades, and complete pool remodeling services for residential clients.
Do you service saltwater pools?
Yes, we maintain both saltwater and chlorine pools, including salt cell cleaning and system diagnostics.
How quickly can you respond to emergencies?
We offer same-day service for urgent repairs like equipment failures and leaks during operating hours.
Can you help prepare pools for home sales?
We offer free pool inspections for realtors and fee-based inspections for homeowners to address issues before listing properties.
Do you offer financing options?
Yes, we provide financing for pool remodeling projects to qualified customers.
What maintenance schedule do you recommend?
Weekly cleaning and chemical checks are recommended, with filter maintenance every 3-6 months depending on system type.
