Business Details
Your Trusted Pool & Spa Maintenance Experts in Horizon West
With over two decades of hands-on experience in the pool industry, New Star Pools brings unparalleled expertise to residential and commercial clients in Horizon West and Winter Garden, Florida. Founded by Edwin, a seasoned pool service company owner and NSPF Certified Pool Operator, our family-owned business combines technical proficiency with personalized care. Our team prioritizes chemical balance, equipment reliability, and proactive maintenance to ensure safe, pristine pools for every client.Backed by AED/CPR certification and a commitment to transparency, we deliver tailored solutions that reflect our deep understanding of local climate challenges and pool requirements. From routine maintenance logs to emergency repairs, we approach every project with meticulous attention to detail and a focus on long-term client relationships.
Services
Weekly Pool Maintenance
Pool Repairs
One-Time Cleanings
Chemical Balancing
Filter Cleaning
Highlights and features
- We offer 20+ years of specialized pool maintenance expertise
- Our technicians hold NSPF Certified Pool Operator credentials
- We provide detailed maintenance logs with before-and-after documentation
- We prioritize personalized service tailored to local climate conditions
- We maintain AED/CPR certification for safety compliance
Associations and certifications
- National Swimming Pool Foundation (NSPF)
What people say
Great pool technician
Consistent and friendly
Responded quickly
Great communicator
Highly recommend
Services
Weekly Pool Maintenance
Our comprehensive weekly maintenance ensures optimal pool condition through chemical balancing, vacuuming, and filter cleaning. We monitor pH levels, sanitize water, and inspect equipment to prevent issues before they arise. This service maintains safe swimming environments while extending the lifespan of your pool infrastructure.
Pool Repairs
We specialize in diagnosing and repairing pool equipment including pumps, filters, and lighting systems. Our technicians replace faulty components, fix leaks, and restore proper circulation. Emergency repair options ensure minimal downtime for residential and commercial pool operations.
One-Time Cleanings
Ideal for seasonal openings or special events, our one-time cleanings restore neglected pools to pristine condition. We remove debris, balance chemicals, and perform thorough filtration to achieve crystal-clear water. This service includes skimmer basket cleaning and water level adjustments.
Chemical Balancing
Proper chemical balance prevents algae growth and equipment corrosion. We test for chlorine levels, alkalinity, and pH, then adjust accordingly. Regular testing ensures swimmer safety while maintaining pool surface integrity through precise chemical management.
Filter Cleaning
We clean and maintain all filter types including sand, cartridge, and diatomaceous earth systems. Regular filter maintenance improves water clarity and circulation efficiency. Our technicians inspect for wear and recommend replacements when necessary to maintain optimal performance.
People
Edwin
Owner/Technician
With 20+ years in the pool industry, Edwin is an NSPF Certified Pool Operator serving Horizon West. He relocated from Fort Lauderdale to establish this family-owned business, combining technical expertise with personalized service.
Questions
What pool services do you offer?
We provide weekly maintenance, equipment repairs, chemical balancing, filter cleaning, and one-time cleanings for residential and commercial pools in Horizon West and Winter Garden.
How often should I schedule pool maintenance?
Weekly maintenance is recommended for optimal pool condition, though we offer customized schedules based on usage patterns and seasonal requirements in our service area.
Are your technicians certified?
Yes, our lead technician holds NSPF Certified Pool Operator credentials and maintains AED/CPR certification for safety compliance.
Do you offer one-time pool cleanings?
Yes, we provide deep cleaning services for seasonal openings, special events, or neglected pools requiring restoration to safe operating condition.
