' "Your Partner for a Stronger Home"
At Advocate, we pride ourselves on being a trusted and passionate advocate for our customers, providing expert roofing services, solar solutions, and property management solutions. Our journey began in 2012, and since then, we've grown to become a top 100 roofing contractor in the industry, serving over 16,000 customers across the United States. Our commitment to delivering exceptional service, quality, and safety has earned us a strong reputation in the market.
Our Mission
At Advocate, our mission is to empower our customers by providing innovative solutions, exceptional service, and a commitment to safety, quality, and delivery. We strive to be a trusted partner for our customers, helping them protect their investments and create a safer, more sustainable environment for their families and communities.
Our Services
We offer a comprehensive range of services, including:
- Roof Inspections: We provide free roof inspections to help assess the condition of your roof and identify potential issues.
- Roof Replacement: If your roof has been damaged or needs replacement, we work with you and your insurance provider to ensure a high-value and time-effective solution.
- Siding: With proper siding, you can prevent wind and rain from infiltrating your residential or commercial property.
- Gutters: Gutters often overlooked, we provide a gutter inspection to ensure your home is protected from water damage.
- Solar: We offer solar solutions to help you become more energy-independent and increase your home's value.
- Commercial Services: We provide asset management services, including budgeting and planning for property investments.
Our Expertise
With years of experience and a commitment to ongoing education, our team of experts is dedicated to delivering exceptional service, quality, and safety. We take pride in our:
- Safety Program: Our safety program is one of the strongest in the industry, ensuring a safe work environment for our employees and customers.
- Product Expertise: We have extensive knowledge of roofing products and systems, allowing us to provide customized solutions for our customers.
- Insurance Understanding: We take the stress out of working with insurance companies, ensuring a smooth and efficient claims process.
Our Community
At Advocate, we believe in giving back to the communities we serve. Our Advocate Cares program provides resources to over 100 programs across the United States, and we partner with nonprofit organizations to make a positive impact.
What Our Customers Say
Our customers rave about our services, highlighting our commitment to quality, safety, and customer satisfaction. Here are just a few testimonials from our satisfied customers:
Poor Customer Experience
The majority of reviewers reported negative experiences with the company's solicitation tactics. They described the salespeople as disrespectful, ignoring "No Soliciting" signs and "No Roofers" signs, and not taking "no" for an answer.
Lack of Respect for Boundaries
Multiple reviewers mentioned that the salespeople continued to solicit their business even after being told to leave. Some reviewers felt harassed and annoyed by the persistent sales tactics.
Unprofessional Behavior
One reviewer mentioned that the salespeople were relentless in their attempts to sell, even when shown a "No Soliciting" sign. Another reviewer had to intervene and ask the salespeople to leave.
Positive Experience
One reviewer, however, had a positive experience with the company. They reported that the salesperson, Jeff, was helpful and professional, and they appreciated his advice on handling hail damage to their roof.
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