Business Details
50+ Years
experience
Emergency
services
Your Trusted Home Services Partner Since 1921
Duffett Plumbing, Heating & AC has been a trusted provider of home services in Western New York since 1921, offering expert heating, cooling, plumbing, and electrical solutions. Our team of certified professionals is available 24/7 to address emergencies and ensure homes remain comfortable year-round. With over a century of experience, we combine deep industry knowledge with a commitment to innovation, including advanced indoor air quality systems and energy-efficient technologies.Our 100% satisfaction guarantee reflects our dedication to reliability, transparency, and customer-centric service. We prioritize ongoing training for our technicians to maintain technical excellence while fostering trust through clear communication and fair pricing. Backed by Factory Authorized Trane System Dealer status, we deliver solutions that meet rigorous industry standards while addressing individual homeowner needs.
Services
HVAC Repair
Plumbing Services
Electrical Upgrades
Indoor Air Quality
Maintenance Plans
Emergency Repairs
Water Heater Installation
AC Replacement
Boiler Services
EV Charger Installation
Details
- Year established: 1921
Highlights and features
- Over 100 years of experience serving Western New York since 1921
- 24/7 emergency service with no additional fees for nights/weekends
- Certified technicians with ongoing industry training
- 100% satisfaction guarantee on all work
- 0% financing options for HVAC upgrades
Associations and certifications
- Factory Authorized Trane System Dealer
What people say
Great service
Excellent technicians
Prompt emergency response
Fair pricing
Professional staff
Services
HVAC Repair
Our HVAC repair services address furnace, boiler, and air conditioner issues with rapid response times and lasting solutions. Technicians diagnose problems efficiently, using factory-certified parts for Trane systems and other brands. Routine maintenance prevents breakdowns while extending equipment lifespan. Emergency repairs are available 24/7 to restore comfort during extreme weather conditions in Western New York.
Plumbing Services
From frozen pipe thawing to sewer line cleaning, our licensed plumbers handle residential emergencies and upgrades. Specialized tools clear stubborn clogs while tankless water heater installations improve energy efficiency. Leak detection technology locates hidden issues behind walls or under floors, minimizing property damage during repairs.
Electrical Upgrades
We modernize electrical panels, install EV charging stations, and add outlets to meet contemporary home demands. Surge protection systems safeguard appliances against voltage spikes while rewiring projects enhance safety in older homes. All work complies with local codes to ensure long-term reliability and insurance compliance.
Indoor Air Quality
Air scrubber installations and filtration system upgrades reduce allergens, viruses, and pollutants in home ventilation systems. Comprehensive IAQ assessments identify mold, humidity imbalances, and chemical contaminants. Custom solutions improve respiratory health while optimizing HVAC efficiency through cleaner air circulation.
Maintenance Plans
Preventive maintenance contracts cover multi-point inspections, system calibrations, and seasonal efficiency optimizations. Members receive priority scheduling, discounted repairs, and extended warranties on replacement parts. Regular servicing under these plans reduces unexpected breakdowns while maintaining manufacturer warranty validity for HVAC equipment.
People
Chris Duffett Plumbing, Heating & AC
Service Technician
Experienced technician specializing in plumbing and HVAC repairs with a focus on clear communication and thorough problem resolution. Demonstrates exceptional customer service through detailed explanations of repair processes while maintaining a friendly, approachable demeanor during home visits.
Chris L.
Plumbing Specialist
Skilled plumber known for quickly diagnosing complex issues while providing straightforward cost estimates. Prioritizes transparency about repair timelines and material requirements, earning customer trust through consistent follow-through on service commitments.
Kevin
HVAC Technician
Dedicated heating and cooling expert with expertise in system diagnostics and energy-efficient upgrades. Maintains technical proficiency through ongoing manufacturer training programs while delivering personalized service tailored to individual home environments.
Questions
What HVAC services do you offer in Western New York?
We provide complete heating and cooling solutions including furnace/boiler repairs, AC installations, ductless systems, and 24/7 emergency service across Buffalo and surrounding areas.
Do you charge extra for after-hours plumbing emergencies?
No additional fees apply for nights, weekends, or holidays. Our certified plumbers respond to urgent issues like frozen pipes or sewer backups at any time without premium pricing.
Are financing options available for new HVAC systems?
Yes, we offer 0% interest financing for qualified customers on new air conditioner, furnace, and ductless system installations with flexible repayment terms.
How can I improve indoor air quality at home?
We recommend air scrubber installations, high-efficiency filtration systems, and humidity control solutions tailored to your specific IAQ test results and HVAC system capacity.
What guarantees back your electrical services?
All electrical work includes a 2-year warranty covering parts and labor, with factory-certified installations for surge protectors, panel upgrades, and EV charging stations.
