Life is Art, Live Yours in Color
At Jim Ando Plumbing, we take pride in being a family-owned business that has been serving the Buffalo and Western New York community for over three decades. Founded in 1992, our team of licensed plumbers has been dedicated to providing exceptional service, quality workmanship, and unbeatable customer care. Our story is one of honesty, dependability, and a commitment to excellence.
Our Services
As a full-service plumbing company, we offer a wide range of services designed to meet the unique needs of our customers. From routine maintenance to emergency repairs, we're equipped to tackle any plumbing challenge that comes our way. Our services include:
- Water Heaters: Installation, repair, and maintenance
- Sump Pumps: Say goodbye to waterlogged basements
- Drains and Sewers: Ensuring smooth and hassle-free flow
- Leak Detection: Spotting and fixing leaks before they turn into floods
- Garbage Disposal Repair: Get your disposal working efficiently and efficiently
- Toilet Repair: Fix leaky toilets and keep your bathroom running smoothly
- Water Heaters: Installation, repair, and maintenance
- Tankless Water Heaters: Experience the benefits of instant hot water
- Sewer Camera Inspection: Identify and clear clogs with ease
- Water Line Repair: Fix leaks and ensure your water supply is protected
- Tankless Water Heaters: Experience the benefits of instant hot water
Our Commitment to Customer Satisfaction
At Jim Ando Plumbing, we're more than just plumbers - we're your neighbors, friends, and trusted allies in times of need. Our team of experts is dedicated to providing prompt, professional service every time. Whether you're facing a minor repair or an emergency situation, we're here to help. Our commitment to customer satisfaction is evident in our reviews from satisfied customers who have trusted us with their plumbing needs.
What Our Customers Say
"I finally found a reliable and honest plumber." - Charlene R.
"Prompt, professional, and thorough!" - John S.
"Always my number one choice in plumbing!" - Dara A.
"Definitely recommend!" - Katherine S.
"Can't thank you enough!" - Morgan F.
"I would recommend Ando Plumbing in a heartbeat! WHAT A TEAM!" - Pat A.
"I love these guys." - Holly P.
"Our repairman, Zach, was awesome, prompt. Very knowledgeable, courteous, and got my dishwasher plumbing all done right. I would recommend this company to anyone." - Brenda W.
Why Choose Us?
At Jim Ando Plumbing, we pride ourselves on our:
- Unbeatable customer service
- Professional and courteous technicians
- Quick response times and reliable service
- Honest, upfront pricing
- 24/7 emergency services
- Wide range of services to meet your unique needs
Overall Experience
The majority of customers had a positive experience with Jim Ando Plumbing, with 15 out of 17 reviewers giving a 5-star rating. Many customers praised the company's prompt service, professionalism, and transparency.
Positive Aspects
- Quick Response Time: Many reviewers mentioned that the company responded quickly to their calls and sent technicians to their homes in a timely manner.
- Professional Technicians: Technicians were often praised for their professionalism, knowledge, and courtesy.
- Transparent Pricing: Customers appreciated the company's transparent pricing and explanations of the work to be done.
Negative Aspects
- Poor Warranty Support: One reviewer had a negative experience with the company's warranty support, citing a faulty gas valve that needed to be replaced at a high cost.
- Overpricing: One reviewer felt ripped off by the company's pricing, citing a 10-minute service call that cost $326.26.
