Get Your Plumbing Repair Done with the Best Tech!
At Rocket Plumbing & Drain Cleaning, we pride ourselves on providing top-notch plumbing services to our valued customers in the West Los Angeles and Santa Monica neighborhoods. Our team of highly trained and experienced technicians is dedicated to providing exceptional workmanship, punctuality, and unparalleled customer service. With over 80 years of combined experience in the industry, our plumbers have the expertise and knowledge to tackle even the most complex plumbing issues.
Our Services
At Rocket Plumbing & Drain Cleaning, we offer a wide range of services to cater to your plumbing needs. From routine drain cleaning and sewer maintenance to emergency plumbing repairs and installations, we're here to help. Our services include:
- Drain and Sewer Cleaning: We use the latest technology and equipment to clear clogs and blockages, ensuring 100% clearance and minimal disruption to your daily routine.
- Water Heater Service: Our experienced plumbers can install, repair, and maintain your water heater to ensure optimal performance and efficiency.
- Tankless Water Heater Installations: We specialize in installing tankless water heaters, which provide endless hot water and energy efficiency.
- Pipe Repair and Replacement: Our skilled technicians can repair or replace damaged or corroded pipes to prevent future leaks and damage.
- Leak Detection: We use advanced technology to detect even the smallest leaks and prevent costly water damage and waste.
- Residential Gas Piping: Our experts can install, repair, and maintain gas lines and appliances to ensure safe and efficient gas usage.
- Plumbing Repair Services: We provide reliable and prompt plumbing repair services for all your household emergencies and routine maintenance needs.
- Emergency Plumbing Services: In case of a plumbing emergency, our 24/7 emergency services will ensure that your issue is resolved quickly and efficiently.
Our Promise
At Rocket Plumbing & Drain Cleaning, we pride ourselves on our commitment to quality workmanship, customer satisfaction, and community service. Our team is dedicated to providing transparent and honest communication, ensuring that our customers are informed every step of the way. With our company, you can expect:
- Trained and certified plumbers who use only the latest technology and equipment.
- Flexible scheduling and prompt arrival to minimize disruption to your daily routine.
- Transparent pricing and estimates, ensuring that you know exactly what you're paying for.
- Unbeatable customer service, with a focus on satisfaction and loyalty.
Conclusion
At Rocket Plumbing & Drain Cleaning, we're more than just a plumbing company - we're your trusted partners in maintaining your home's plumbing system. With our extensive range of services, dedication to quality workmanship, and commitment to customer satisfaction, we're here to ensure that your plumbing needs are met with expertise, professionalism, and a smile.
Reliability and Communication
The company's reliability and communication were major concerns for some customers. One customer, William L., experienced a no-show from the technician during the scheduled appointment window and had to book another plumber at the last minute. The technician eventually apologized and provided an excuse, but the lack of communication and update led to a negative experience.
Quality of Service
The quality of service was also a mixed bag. Jon S. experienced an initial mess and unfinished work, which had to be cleaned up on the second visit. However, the owner was professional, and the service improved on subsequent visits. David L., on the other hand, had a positive experience with Chris, who handled their indoor and outdoor plumbing needs efficiently and with a great attitude.
Cost and Value
Some customers felt that the cost was excessive for the services provided. Jon S. mentioned that the overall cost was over $700 to clear blocked drains, which seemed steep. However, David L. found the prices to be fair for the work done.
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