Business Details
50+ Years
experience
Emergency
services
Your Trusted Rochester Plumbing Experts
John Lockwood Plumbing has been a trusted provider of comprehensive plumbing solutions since 1972. As a family-owned and operated business, we serve residential and commercial clients across the greater Rochester, New York area and surrounding counties. Our licensed professionals specialize in emergency repairs, water heater installations, gas line services, and complete system development for new construction projects. With decades of combined experience, our team utilizes advanced tools like video inspection cameras and sump pumps to address complex plumbing challenges efficiently.We maintain a Master Plumbing License from the City of Rochester and prioritize using trusted brands like Moen and Kohler to ensure lasting results. Available for after-hours emergencies, our commitment to prompt service and customer satisfaction has earned us a solid reputation through 50 years of community service.
Services
Emergency Plumbing
Water Heater Installation
Gas Line Services
Drain Cleaning
Backflow Prevention
Sump Pump Installation
Commercial Plumbing
New Construction Plumbing
Faucet Repair
Toilet Maintenance
Details
- Year established: 1972
Highlights and features
- 50 years of combined plumbing expertise
- Family-owned business with local knowledge
- 24/7 emergency service availability
- Licensed professionals with Master Plumbing License
- Use of trusted manufacturer products (Moen, Kohler)
Associations and certifications
- City of Rochester Master Plumbing License
- New York State certified testers
What people say
Prompt and expert service
Professional and very qualified
Top-notch workmanship
Excellent employee
Efficient and courteous
Services
Emergency Plumbing
Our licensed plumbers provide urgent repair services for burst pipes, severe leaks, and other plumbing emergencies. Available after regular business hours with rapid response times. We utilize specialized equipment to address critical issues like water heater failures and main line clogs.
Water Heater Installation
We offer complete water heater solutions including tankless system installations. Our experts handle gas, electric, and hybrid models with proper venting and efficiency testing. Services include removal of old units and installation of energy-efficient replacements from trusted manufacturers.
Gas Line Services
Professional gas line installation, repair, and safety inspections for residential and commercial properties. We handle propane and natural gas systems with proper pressure testing and code compliance. Services include new line installation for appliances and system upgrades.
Drain Cleaning
Advanced drain clearing using motorized augers and video inspection technology. We remove blockages in sewer lines, kitchen drains, and bathroom fixtures. Our equipment handles tough clogs from grease buildup, tree roots, and foreign objects.
Backflow Prevention
Comprehensive backflow prevention services including device installation, annual testing, and certification. Our licensed technicians ensure proper operation of backflow preventers to protect potable water systems from contamination in residential and commercial settings.
People
James
Master Plumber
Experienced technician specializing in pressure-reducing valve diagnostics and replacement. Demonstrates exceptional customer service and technical expertise during emergency repairs.
Will
Service Plumber
Skilled in faucet installation and toilet repair with demonstrated ability to resolve issues efficiently while maintaining professional conduct.
Jacob
Plumbing Technician
Recognized for prompt emergency response and clear communication during water softener removal and faucet repair services.
Sid Guy
Repair Specialist
Expert in cast iron pipe repair with demonstrated professionalism and technical competence in basement plumbing emergencies.
Vanessa
Customer Service
Provides exceptional client support with detailed follow-up and scheduling assistance for residential and commercial plumbing needs.
Questions
What areas do you service?
We serve the greater Rochester, NY area including Ontario, Webster, and surrounding counties for both residential and commercial plumbing needs.
Do you offer emergency plumbing services?
Yes, we provide after-hours emergency plumbing repairs by appointment for urgent situations like burst pipes and water heater failures.
What plumbing services do you specialize in?
Our specialties include water heater installation, gas line services, drain cleaning, backflow prevention, and both residential and commercial system installations.
Are your plumbers licensed and insured?
All our technicians hold active Master Plumbing Licenses from the City of Rochester and maintain proper insurance coverage for client protection.
How quickly can you respond to service requests?
We typically respond to emergency calls within 2 hours and schedule standard appointments based on availability, often within 24-48 hours.
What payment methods do you accept?
We accept major credit cards, cash, and checks for completed plumbing services. Payment terms for large commercial projects can be arranged.
