Quality Service and Installation, built on Knowledge and Trust
A Family-Owned Business Committed to Quality & Customer Satisfaction
Duncan's Air Conditioning & Heating, Inc. has been proudly serving the Central Florida area since 2008. Founded by Mark Duncan, a seasoned HVAC professional with over 25 years of industry experience, the company rapidly established itself as a trusted name in residential and commercial air conditioning.
Our Mission
Our primary objective is to provide our customers with exceptional service, reliable installations, and comprehensive maintenance solutions. We prioritize building lasting relationships with each customer, offering personalized attention and transparent communication throughout the process.
Our Expertise
Duncan's Air Conditioning & Heating is a fully licensed and insured company, proudly serving Orange, Lake, Seminole, Osceola, and surrounding areas. Our team of certified technicians are highly skilled in:
- Service & Repair: All Brands
- Installation: Residential & Commercial
- Maintenance: Comprehensive Plans Available
What Sets Us Apart
- Quality Focused: We prioritize quality service over quantity, focusing on precision, attention to detail, and customer satisfaction.
- Knowledge & Transparency: Our technicians are equipped with extensive knowledge and provide clear, upfront communication, ensuring you understand your options and costs before proceeding.
- Family-Owned Legacy: As a family-owned business, we understand the importance of building trust and fostering long-term relationships with our customers.
Our Values
- Integrity: We operate with honesty and transparency, offering fair pricing and ethical practices.
- Professionalism: We value your time and strive to provide efficient and reliable service.
- Customer Focus: Your satisfaction is our top priority, and we are committed to exceeding your expectations.
Partnering with Trane
As a Trane Comfort Specialist dealer, Duncan's Air Conditioning & Heating offers the highest quality products and ongoing service commitment to our customers. We are dedicated to providing innovative and efficient solutions to meet your unique needs.
From routine maintenance to comprehensive installations, Duncan's Air Conditioning & Heating is your reliable partner for all your HVAC needs. Contact us today and experience the Duncan's difference!
Customer Service and Professionalism
Duncan's Air Conditioning and Heating has received numerous 5-star reviews from satisfied customers. The company's customer service team, including Jonathan, Crystal, Wayne, Dorothy, and others, have been praised for their prompt responses, professional demeanor, and excellent communication. Installers and technicians, such as Ernie, Isaac, Alan, Corey, and George, have also been commended for their thoroughness, knowledge, and attention to detail.
Installation and Repair
Customers have consistently praised the company's installation and repair services. Installations have been completed efficiently, and technicians have taken the time to explain the new systems and answer questions. Repairs have been done quickly, and technicians have made temporary fixes until permanent solutions could be implemented.
Communication and Transparency
Duncan's Air Conditioning and Heating has been praised for its transparent communication throughout the process. Technicians have kept customers informed about the work being done and have provided estimates for repairs and installations. Customers have appreciated the automated emails and texts confirming appointments.
Maintenance and Preventative Care
The company has also received praise for its maintenance services, with customers reporting that their systems are kept running smoothly and efficiently. George, one of the technicians, has been specifically commended for his friendly and knowledgeable approach.
Pricing
While one customer noted that the pricing seemed high, most customers did not mention any issues with cost. Some customers appreciated the transparency in pricing and felt that the value received was worth the cost.
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