Security Solutions with Peace of Mind
Electronic Security Concepts (ESC) has been a leader in full-service security systems integration for home and business since 1991. As a top-rated solutions provider, we specialize in designing, installing, and monitoring customized security systems that cater to the unique needs of our clients. With over three decades of experience, we have established ourselves as a trusted partner for businesses and homeowners seeking comprehensive security solutions.
Our Services
At ESC, we offer a wide range of business security systems, services, and integrated solutions for companies and organizations of all sizes. Our services include:
Access Control: Card readers, gate systems, intercoms, and more.
Audio/Video: Conference technologies, HD projectors, universal remotes, and more.
Communication: Telephones, intercommunication, video door answering, and more.
Fire and Life Safety: Fire systems, local 24/7 central station monitoring, CO2 detection, and more.
Intrusion Alarms: Detect unauthorized access into your building with intrusion alarms.
Managed Services: Security programs with interactive remote video solutions and custom-designed monitoring application.
Security Monitoring: Professionally-staffed monitoring center, fully integrated with your entire security system.
Video Surveillance: Cameras, live video, closed circuit TV systems, and more.
Why Choose Us
With over 30 years of experience, we have developed a reputation for delivering custom-tailored security solutions that meet the unique requirements of our clients. Our team of experts will work closely with you to understand your security needs and design a system that provides complete peace of mind. Our commitment to excellence has earned us a trusted partner status with government agencies, healthcare providers, educational institutions, and businesses across various industries.
What Our Clients Say
Don't just take our word for it! Our clients have shared their experiences with us, and we're proud to showcase their testimonials:
- "Joe analyzed our security situation and made suggestions for improvement with consideration to cost and our requirements. The entire staff was efficient, knowledgeable, and a pleasure to work with." - Robert D. Ligorsky, Doctor
- "We've been customers of Electronic Security for 10 years. The customer service & product are far superior to any competitor. Their 24-hour dispatch center is fantastic & never fails to reach us." - Tracy L.
- "Had parts and labor available to do the job right away. Preplanning demonstrated the security coverage my store would have. Great service and truly cared about doing the job well." - Jeff A.
Industries We Serve
We have extensive experience working with various industries, including government, healthcare, education, multi-family housing, mining, cannabis, and more. If you don't see your industry listed, please don't hesitate to contact us - we're eager to explore how we can support your unique security needs.
Excellent Customer Service and Professionalism
The majority of reviewers praised Electronic Security Concepts (ESC) for their exceptional customer service, professionalism, and responsiveness. Many reviewers mentioned the friendly and knowledgeable staff, particularly technicians Shane, Josh, Ed, and Rich, who exceeded their expectations. The installers were described as courteous, on-time, and thorough in their work. The office staff, including Valentina, Renee, and the owners, Joe and Renee, were also commended for their helpfulness and attention to detail.
Positive Aspects of ESC
- Fast and efficient service
- Professional and knowledgeable technicians
- Friendly and responsive office staff
- High-quality security systems and equipment
- Competitive pricing and value for money
- Excellent customer service and support
Negative Experiences
A few reviewers expressed dissatisfaction with ESC, citing issues with equipment removal, price increases, and unprofessional behavior. One reviewer reported that ESC damaged their existing security system during a removal process, while another reviewer felt that the company raised their rates substantially. A former employee and a job applicant also shared negative experiences with the company's hiring process and working conditions.
Negative Aspects of ESC
- Damaging existing security systems during removal
- Substantial price increases
- Unprofessional behavior by some employees
- Disorganized hiring process and working conditions
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