Helping our clients meet their goals with utmost care and dedication
At AZ Alarm Company, we take pride in being a locally owned and operated, full-service residential and commercial security company. With over 15 years of experience serving the Phoenix Valley, our team is dedicated to providing exceptional customer service and reliable security solutions. Our goal is to provide personalized service and an expert security experience, ensuring that our customers feel safe and secure in their homes and businesses.
Our Mission
Our mission is to provide excellent service and dependable security solutions to our customers. We strive to build long-term relationships with our clients, understanding their unique needs and concerns. Our team of experts works closely with each customer to design a security system that meets their specific requirements, providing peace of mind and protecting what matters most.
Services
We offer a range of services to meet the security needs of our customers, including:
- Residential Services: Our team of experts will work with you to design a security system that fits your unique needs and budget. From alarm sensors to cameras and smart home accessories, we provide a complete security solution for your home.
- Business Services: We understand the importance of protecting your business and the people who depend on you. Our security solutions are designed to provide you with peace of mind, allowing you to focus on what matters most.
Our security solutions include:
- Alarm Systems: Our state-of-the-art alarm systems are designed to provide an additional layer of security for your home or business.
- Video Surveillance: Our video surveillance systems provide 24/7 monitoring, giving you peace of mind and helping to deter potential threats.
- Monitoring Services: Our monitoring services provide real-time monitoring of your security system, ensuring that you receive instant notifications in the event of an emergency.
Why Choose AZ Alarm?
At AZ Alarm Company, we pride ourselves on our personalized service and expert security experience. Our team of experts is dedicated to providing exceptional customer service, and our locally owned and operated business ensures that you receive personalized attention. Our goal is to build long-term relationships with our customers, and we strive to exceed your expectations in every way.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service and reliable security solutions. Here's what a few of our satisfied customers have to say:
- "AZ Alarm has been honest with me and I never have felt that they tried to take advantage of me. They always take the time to make sure I am fully trained on managing my security system." - Mary G., Peoria, AZ
- "The technicians that handled the installation were efficient, clean, and very friendly. They showed us the entire system before they left and made sure we were comfortable with everything before they left." - Kevin M., Gilbert, AZ
- "I had AZ Alarm come out to my house after we moved in to update the system that was already here. We had a couple new touchscreen keypads installed, also added home automation features so I can adjust the temperature, lock and unlock the front door and turn on and off lights while we travel. The installer spent time with us showing how to use the new system. Nicely done thank you." - Eric S., Gilbert, AZ
Excellent Customer Service and Professionalism
Most reviewers praised the exceptional customer service and professionalism of AZ Alarm Company. Many mentioned the prompt response to their questions and concerns, friendly and competent technicians, and the overall high-quality service.
Positive Experiences with Installations and Systems
Several reviewers mentioned their positive experiences with the installation process, citing efficient and professional technicians who completed the job quickly and correctly. They also praised the quality of the security systems and equipment provided by the company.
Responsive and Helpful Technicians
Technicians, specifically Wesley, were praised for their expertise, professionalism, and courtesy. Reviewers mentioned that they were responsive to their needs, addressed concerns promptly, and even went above and beyond to resolve issues.
Minor Issues and Areas for Improvement
Some reviewers mentioned minor issues, such as unannounced visits from technicians, misunderstandings about equipment, and concerns about contract length and cancellation policies. However, most of these issues were resolved promptly, and reviewers generally expressed satisfaction with the company's response.
Negative Experiences
A few reviewers had negative experiences, citing issues with technicians, misunderstandings about equipment, and frustrations with contract terms and cancellation policies.
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