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At SERVPRO of Carroll County, we pride ourselves on being the premier restoration and cleaning services provider in the region. With a strong commitment to excellence and a passion for helping our community, we strive to provide top-notch services that exceed our customers' expectations.
Our Story
Since April 2021, SERVPRO of Carroll County has flourished under the leadership of CEO Jeff Holland. As a locally owned and operated business, we are deeply rooted in the community and embody family values. Our team is always ready to assist with disasters, big or small, whether commercial or residential. We are proud to be the go-to restoration experts in our county, and we are committed to making it "Like it never even happened."
Our Services
We offer a comprehensive range of services designed to meet the needs of our customers. From water damage restoration to fire damage restoration, mold remediation, and storm damage restoration, we have the expertise and resources to handle any size disaster. Our cleaning services include air duct cleaning, biohazard cleaning, carpet and upholstery cleaning, and more. We also offer construction and remodeling services to help our customers rebuild and renovate their properties.
Our Team
Our growth and success can be attributed to our outstanding teams and leadership. From administrative/sales to our amazing production crews, we have a dedicated team of professionals who are committed to providing exceptional customer service. We care about our community and are here for you 24/7 to make it "Like it never even happened."
Why Choose Us
At SERVPRO of Carroll County, we are committed to providing exceptional customer service, rapid response times, and advanced restoration and cleaning equipment. We are a trusted leader in the restoration industry, and our highly trained technicians are equipped to handle any size disaster. As a locally owned and operated business, we live and work in this community too, and we are proud to serve our local communities.
Positive Reviews
Praise for Responsiveness and Professionalism
Many reviewers praised Servpro of Carroll County for their quick response times, with some even mentioning same-day or next-day service. Reviewers also praised the professionalism and courtesy of the staff, including technicians and office staff.
Excellent Work and Communication
Reviewers also praised the quality of work done by Servpro, including water removal, cleaning, and restoration services. Many mentioned that the staff kept them informed throughout the process and were responsive to their needs.
Crews were Diligent and Hardworking
Several reviewers mentioned that the crews were diligent and hardworking, often going above and beyond to ensure the job was done correctly.
Office Staff were Helpful and Friendly
Many reviewers praised the office staff for being helpful and friendly, with some even mentioning that they were kept informed throughout the process.
Scheduling Issues
Two reviewers had issues with scheduling, including canceled appointments and miscommunication about appointments.
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