Business Details
44 Years
experience
Emergency
services
Trusted Emergency Damage Restoration Services
Hays & Sons has been a trusted name in emergency property restoration since 1982. Founded by Charles Hays and his sons Mark and Brian, our family-owned business operates across Indiana, Ohio, and Northern Kentucky, specializing in 24/7 emergency response for water damage, fire restoration, mold remediation, and storm repair. As a veteran-owned company, we prioritize community service and employ certified technicians equipped with advanced technology like infrared moisture detection and Matterport digital documentation.Our team works closely with major insurance providers to streamline claims, offering a two-year warranty on all restoration work. With 150 employees and eight locations, we combine decades of experience with a commitment to treating every property as if it were our own, ensuring rapid, compassionate recovery for homeowners and businesses alike.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Repair
Storm Damage Restoration
Board-Up Services
Roof Repair & Replacement
Interior Renovation
24/7 Emergency Services
Insurance Claims Assistance
Mold Testing
Details
- Year established: 1982
Highlights and features
- We provide 24/7 emergency response for urgent property damage situations.
- Our team includes certified water and mold remediation technicians.
- As a veteran-owned business, we prioritize community and reliability.
- We use advanced technology like infrared cameras for thorough restoration.
- With over 40 years of experience, we offer trusted restoration expertise.
Associations and certifications
- Owens Corning Preferred Contractor
- Indiana Veteran Owned Small Business (IVOSB)
Services
Water Damage Restoration
Our certified technicians respond immediately to water emergencies, using infrared cameras to detect hidden moisture and industrial drying equipment to fully restore properties. We prioritize rapid mitigation to prevent mold growth and structural damage, ensuring complete drying and reconstruction to pre-loss condition.
Mold Remediation
We conduct comprehensive mold testing and remediation, employing certified specialists to eliminate biological growth and odors. Our process includes containment, HEPA filtration, and post-remediation testing to ensure all spores are eradicated, protecting indoor air quality and structural integrity.
Fire Damage Repair
Our team specializes in fire and smoke damage restoration, combining soot removal, odor elimination, and structural rebuilding. Certified technicians use thermal fogging and ozone treatments to neutralize odors, while advanced equipment ensures thorough cleaning of contents and HVAC systems.
Storm Damage Restoration
We repair damage from rain, wind, hail, and lightning, offering 24/7 emergency board-up services and full reconstruction. Our crews secure properties immediately, then restore roofs, siding, and interiors to pre-storm condition using industry-leading materials and techniques.
Board-Up Services
We provide immediate board-up solutions for damaged structures, using durable materials to prevent further weather exposure or vandalism. This critical first step protects properties until full restoration can occur, maintaining safety and minimizing insurance claim complications.
People
Jacob Houk
President
Leading Hays & Sons with over 20 years of restoration experience, Jacob oversees operations and strategic growth while maintaining the company's founding commitment to community service and customer care.
Troy Bell
Vice President of Operations
Managing daily field operations, Troy ensures service quality and technician training across all locations, leveraging 15+ years in emergency restoration to maintain industry-leading standards.
Mike Kluft
Vice President of Finance
Handling financial strategy and compliance, Mike brings 18 years of accounting expertise to support Hays & Sons' growth while maintaining transparent billing and insurance coordination processes.
Jessica Campbell
Director of Human Resources
Overseeing talent development and company culture, Jessica fosters the veteran-focused values that have made Hays & Sons a top workplace in Indiana and nationally recognized employer.
Patrick Baidinger
General Manager - Indianapolis
Leading the Indianapolis branch, Patrick combines technical restoration expertise with community engagement, ensuring rapid local response times and personalized service for central Indiana residents.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, fire/smoke cleanup, mold remediation, storm repair, and board-up services for residential and commercial properties.
Do you handle insurance claims?
Yes, we work directly with major insurance providers to document damage, manage paperwork, and ensure smooth claims processing for policyholders.
Are your technicians certified?
All restoration specialists hold industry certifications in water damage, mold remediation, and smoke odor removal through IICRC and other recognized programs.
What areas do you serve?
We operate across Indiana, Ohio, and Northern Kentucky with strategically located teams to ensure rapid emergency response times.
How long have you been in business?
Hays + Sons has provided restoration services since 1982, maintaining family ownership and community focus for over four decades.
