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Our Story
Established in 1984, Columbus Window has consistently surpassed its own expectations with a steadfast commitment to delivering exceptional service to the construction industry. Our journey has been marked by our dedication to excellence. We believe that exceptional service begins with the people who deliver it. That's why we've assembled a team of the most knowledgeable experts in the industry. Our experts are not only well-versed in our extensive product offerings but also deeply committed to making your job as smooth as possible.
Our Mission
Our mission is to provide superior service and top-quality products, elevating your projects to new heights of excellence. We understand that every project is unique, and that's why we go the extra mile to accommodate your needs. Our commitment to service extends to job site delivery, available anywhere in Ohio. Additionally, for your convenience, we offer professional measuring and installation services, ensuring that your project is completed to the highest standards. We believe that quality is in the eye of the end user. With this in mind, we've established our "VALUE TRIANGLE" concept. This means that every product we offer has been rigorously selected to not only meet but exceed our stringent quality criteria.
Our Products and Services
We provide an extensive selection of residential doors in various styles and sizes, including interior and exterior options like vinyl, wood, and aluminum. Our residential windows come in a wide variety of types, styles, and sizes tailored to residential housing, including both interior and exterior options like vinyl, wood, and aluminum doors. For commercial projects, we take pride in our expertise to offer a comprehensive range of standard and customized solutions to meet all your commercial needs seamlessly. Our siding and gutter products and expert installation services are of the highest quality, with an extensive range of styles and materials, including seamless and Leaf Relief gutter solutions.
Our Commitment to Excellence
At Columbus Windows, we're committed to delivering only the finest products, ensuring that you receive nothing but the best. When you choose Columbus Windows, you're selecting a trusted partner in your construction endeavors. Our knowledgeable representatives are here to assist you in every step of the way, from initial consultations to project completion. We value your trust in us and are committed to providing seamless communication to ensure your installation needs are met with efficiency and satisfaction.
Overall Experience
The majority of customers had a positive experience with Columbus Window, praising their exceptional customer service, professional installation, and high-quality products. However, a few customers had a negative experience, citing unprofessional behavior and delayed transactions.
Customer Service
Neil, the owner, personally visited customers' homes to provide top-notch customer service, knowledge, and products at a reasonable cost. His team of installers, including Brice and Michael, were professional, personable, and respectful of customers' homes and time.
Product Quality
Customers were satisfied with the quality of the windows, enjoying the warmth, reduced outside noise, and improved aesthetic appeal. The custom window installation process took around a month, which was deemed reasonable.
Challenges
A few customers experienced delays in the installation process, and one customer had issues with obtaining a copy of the permit. Another customer had a negative experience with the owner, citing unprofessional behavior and a lack of communication.
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