Experience the Beauty and Quality of Our Windows and Doors
A Trusted Local Provider of Quality Glass and Mirror Services Since 1965
At Bailey's Glass and Mirror, we have proudly served the greater Columbus, Ohio, community for over five decades. Family-owned and operated, we have established ourselves as a trusted source for exceptional craftsmanship and reliable services across both residential and commercial properties.
Our Expertise
We offer a comprehensive array of services that cater to all your glass-related needs, including:
* Residential
- Custom-cut mirrors
- Shower doors and enclosures
- Leaded glass and stained glass installations and repairs
- Vinyl replacement windows and bathroom fog elimination
- Mirror and glass repair and replacement
* Commercial
- Store fronts and entrance systems
- Custom glass installations for offices and retail spaces
- Glass block installation and repairs
* Custom & Artistic
- Sandblasting and etching
- Tabletops of all sizes
- Custom-designed antique mirrors
Our Commitment
Our skilled team of professionals possesses unparalleled expertise in the field of glass and mirror craftsmanship. We are dedicated to:
- Providing prompt response and personalized attention to every project.
- Delivering high-quality workmanship and attention to detail.
- Offering competitive pricing and transparent communication.
- Treating our customers with respect and professionalism.
Why Choose Bailey's Glass and Mirror?
- Vast experience and established reputation.
- Wide range of services to fulfill all your glass needs.
- Skilled and certified technicians.
- Commitment to exceptional customer service.
- Competitive pricing and free estimates.
Contact us today to schedule a free consultation and discuss your unique project needs. We look forward to exceeding your expectations and delivering unmatched craftsmanship.
Overall Experience
The reviews highlight both positive and negative experiences with Bailey's Glass & Mirror. While some customers praise the friendly staff, quick service, and fair prices, others express frustration with poor communication, delayed orders, and poor follow-up.
Communication Issues
Several customers mention poor communication, such as not receiving responses to voicemails or online requests, or not being notified about order status or delivery times. This lack of communication leads to frustration and mistrust.
Delivery and Installation
Some customers praise the quick and efficient installation process, while others report issues with delivery, such as unsafe driving practices and broken or delayed orders.
Prices and Services
Many customers appreciate the fair prices and wide range of services offered by Bailey's Glass & Mirror. Some even compare it favorably to competitors, stating that they provide better prices and services.
Staff and Customer Service
Most customers praise the friendly and accommodating staff, with some noting exceptional customer service and attention to detail.
Follow-up and Order Fulfillment
A few customers express frustration with poor follow-up on orders, including delayed or broken orders, and a lack of communication about order status.
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