Transforming Yards into Dreamscapes
At United Garage Door, we've been synonymous with quality and excellence for over 76 years. Our mission is simple: to surpass our customers' high expectations by providing the highest quality overhead door products, backed by unrivaled customer service. We believe that partnership is key to success, which is why we're dedicated to building long-term relationships with our dealers, installers, and customers.
Our Commitment to Quality
We're proud to offer a range of high-quality garage doors and accessories from reputable brands like CHI, HAAS, and LiftMaster. Our products are designed to meet the diverse needs of our customers, from residential to commercial applications. We're committed to providing products that exceed our customers' expectations, ensuring their satisfaction and loyalty.
Dealer Support
As a valued partner, we recognize the importance of supporting our dealers and installers. That's why we offer a range of resources and training programs to help them succeed. Our free training series provides expert guidance on installation, customer service, and sales strategies. We're committed to empowering our partners with the knowledge and tools they need to thrive.
Our Partnerships
We believe that partnership is key to success, which is why we're committed to building lasting relationships with our partners. We work closely with our dealers and installers to understand their needs, providing personalized support and solutions that meet their unique requirements. Our focus on customer care, combined with our high-quality products, has earned us a reputation as the preferred provider in the Midwest.
Why Choose United Garage Door?
At United Garage Door, we're dedicated to providing exceptional customer service, high-quality products, and personalized support. We believe that our customers deserve the best, which is why we're committed to delivering results that exceed their expectations. With over 76 years of experience, we've established ourselves as a trusted partner in the industry. We're committed to building lasting relationships, providing tailored solutions that meet our customers' unique needs.
Our Locations
We're proud to serve the Great Lakes region and beyond, including Ohio, Pennsylvania, Michigan, Indiana, New York, Kentucky, Virginia, West Virginia, Tennessee, and Maryland. Our conveniently located facilities enable us to provide prompt and efficient service to our customers.
Company Overview
United Garage Door Company has received mixed reviews from its customers. While some customers have had positive experiences with the company, others have expressed dissatisfaction with the service.
Positive Experiences
Many customers have praised the company's staff for being knowledgeable, helpful, and professional. Technicians have been commended for their prompt arrival, politeness, and cleanliness. The company's products have also been noted for their high quality and affordability.
Negative Experiences
On the other hand, some customers have expressed frustration with the company's office staff and warehouse employees, citing unreliability and a lack of accountability. There have been instances of incorrect or missed orders, and some customers have reported difficulty communicating with warehouse employees who do not speak English.
Customer Service
The company's customer service has been a mixed bag, with some customers receiving prompt and efficient service, while others have experienced delays and unresponsiveness.
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