Our Story
At Window World, we are dedicated to increasing curb appeal, improving energy-efficiency, and improving daily living one home at a time with unparalleled window and door replacement services. As the largest window replacement company in the United States, we have been serving homeowners from coast to coast since 1995. Our headquarters are located in North Wilkesboro, North Carolina, where our mission is to offer high-quality, affordable windows and doors, along with a commitment to exceptional customer service.
Our Services
At Window World, we offer a wide range of services to cater to the needs of our customers. From energy-efficient replacement windows and exterior doors to siding and shutters, we have solutions for your entire home exterior. Our products are designed to enhance the beauty and functionality of your home, while also providing the benefits of improved energy efficiency and reduced maintenance.
Our services include:
- Replacement Windows: We offer a wide range of window styles and materials to suit your specific needs and preferences. Our windows are designed to provide energy efficiency, durability, and ease of maintenance.
- Exterior Doors: Our exterior doors are designed to provide a secure and stylish entrance to your home. We offer a variety of door styles, materials, and finishes to suit your taste and budget.
- Siding: We offer a range of siding options, including vinyl, aluminum, and steel, to provide protection and insulation for your home's exterior.
- Shutters: Our shutters are designed to provide protection from the elements and add a touch of style to your home's exterior.
Our Promise
At Window World, we promise to provide you with high-quality products, professional installation, and exceptional customer service. Our goal is to ensure that every customer is completely satisfied with their experience and the results.
Our Commitment
We are committed to giving back to our communities and supporting children facing challenging situations. Through our philanthropic efforts, we aim to make a positive impact on the lives of those around us.
Get Started
If you're looking to upgrade your home's exterior with energy-efficient windows, exterior doors, siding, or shutters, we're here to help. Contact us today to schedule a consultation and take the first step towards transforming your home's exterior.
Installation Issues and Poor Customer Service
The reviewers express frustration with Window World's installation process, citing issues with incorrect installations and a lack of accountability from the company. Failed Expectations highlights the disparity between the promised product and the actual result.
Miscommunication and Misunderstandings
Reviewers mention miscommunication and misunderstandings between the salesperson and the customer. Unmet Expectations reveals how the final product did not align with the customer's requests, resulting in disappointment and frustration.
Difficulty in Contacting the Company
Multiple reviewers struggle to get in touch with Window World, experiencing difficulties with phone tag, unreturned calls, and unresponsive customer service.
Warranty and Responsibility
One reviewer mentions that the owner only responded when contacted through the BBB, promising to back their warranty. However, this response is seen as inadequate, and the reviewer remains unsatisfied.
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