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Treating each and every home as if it were our own.

Gladstone's Window & Door Store is a family-owned and operated retail supplier and installer of superior in-home replacement windows and doors. With over 50 years of exceptional quality, value, and customer service, we take pride in our reputation for providing competitively priced, premium products, expert, seasoned professionals that are customer-focused, and the best manufacturer warranty in the industry, backed by a two-year guarantee on labor.

Our History

In 1961, Don M. Copeland, owner of a large St. Paul lumber yard, bought a defunct lumber yard in the community of Gladstone (part of Maplewood) and named it Gladstone Lumber Mart. The retail operation sold lumber and building materials for many years until a decision was made to focus on windows, doors, and related millwork. The business was then renamed Gladstone's Window & Door Store and has since specialized in window and door sales and installation. We have proudly retained our family-owned and operated roots since our business was founded over 50 years ago.

Our Services

We offer a wide range of window and door products to meet your needs. Our window brands include Marvin, Lindsay, and Provia, while our door brands include Marvin, Bayer Built, Therma Tru, Pella, Anderson, and Storm Doors. Our products feature exquisite styles designed to match your lifestyle, mood, and budget, with safety, energy efficiency, and performance features combined with the durability of traditional craftsmanship.

Our Commitment

At Gladstone's Window & Door Store, we are committed to "treating each and every home as if it were our own." We make it our business to know everything about your window and door needs and remember your name, too. Our team of experts is dedicated to providing personalized customer service, ensuring that our customers are completely satisfied with their window and door replacements. With our reputation built on family values, we are a business that customers can trust.

Workmanship and Quality

We pay attention to the details, ensuring that every installation is done with exceptional workmanship and quality materials. Our commitment to quality is unmatched, and we stand behind our work with a two-year guarantee on labor.

Reliability and Satisfaction

We're here when you need us. We exceed expectations, and our customers can rely on us for all their window and door needs. With our family-owned and operated business, you can trust that you're in good hands.

Reviews
Positive: Excellent customer service, professional staff, and high-quality products made for a positive experience for most customers.
Negative: Some customers experienced poor service, including incorrect measurements, unreturned phone calls, and incomplete installations.

Overall Experience

Gladstone's Windows and Doors received mostly positive reviews, with 14 out of 16 reviewers giving 5-star ratings. Customers praised the company's quick response to questions, professional and knowledgeable staff, and excellent installation services.

Positive Comments

  • Friendly and knowledgeable sales staff
  • Prompt and professional installation services
  • High-quality products, including Marvin windows and doors
  • Good prices and competitive quotes
  • Excellent customer service and follow-up
  • Helpful and responsive staff, even for non-customers

Negative Comments

  • One customer had a very poor experience, citing empty promises, incorrect measurements, and unreturned phone calls
  • Another customer mentioned that the installer failed to complete the job properly, leaving visible shims, caulking, and insulation, and that the salesman ignored their calls and emails for two months
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