Take Control of Your Home's Energy Future
At Wells Solar & Electrical Services, we are dedicated to empowering Texans with clean, renewable energy solutions. With over 8,000 installations and counting, we are the largest residential solar installer in Texas, and we're proud to be voted #1 for exceptional customer service.
Our Story
Our journey began in 2014 with a mission to outsmart the utilities and give Texans the power to take control of their energy future. We believe that everyone deserves access to clean, affordable energy, and we're committed to making that a reality. With our expertise in solar energy, electrical services, and backup power solutions, we've helped thousands of homes and businesses across Texas reduce their energy costs and carbon footprint.
Our Services
We offer a comprehensive range of services designed to meet the unique energy needs of Texans. Our residential solar solutions allow homeowners to lock in a fixed rate for their energy consumption, saving them tens of thousands of dollars over the years. We're also proud to be one of the select few solar installers with the coveted Tesla Energy Certificate, allowing us to offer Tesla Powerwall 2 and Tesla Electric Vehicle Chargers to our customers.
In addition to our solar solutions, we provide high-quality backup power solutions, including generators and batteries, to ensure that our customers are prepared for any situation. We also offer electrical services, including upgrades, installations, and repairs, making us a one-stop-shop for all your energy needs.
Our Commitment
At Wells Solar & Electrical Services, we're committed to delivering exceptional customer service, unparalleled quality, and innovative solutions that empower Texans to take control of their energy future. We're proud to be a leader in the Texas solar community, and we're dedicated to continuing to outsmart the utilities and empower our customers for years to come.
Overall Experience
The overall experience with Wells Solar is mixed, with some customers having a positive experience and others facing issues with installation, communication, and customer service.
Installation Issues
Some customers experienced issues with the installation process, including delays, incorrect installations, and failure to complete the job properly. This led to failed inspections, and in some cases, customers were left without power for extended periods.
Communication Breakdown
Many customers experienced poor communication from Wells Solar, including unreturned calls and emails, and a lack of updates on the status of their projects. Some customers were left feeling frustrated and neglected.
Customer Service
Some customers experienced poor customer service, including unhelpful representatives and a lack of resolution to their issues. In some cases, customers felt ignored or dismissed by the company.
Positive Experiences
On the other hand, some customers had a positive experience with Wells Solar, praising the company's professionalism, efficiency, and communication. Some customers appreciated the knowledge and expertise of the sales representatives and the quality of the solar panels and equipment.
Warranty and Support
Some customers experienced issues with warranty and support, including delays in addressing issues and a lack of urgency in resolving problems.
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