Our Mission
M.C. Plum, Inc. exists to provide professional, reliable, and affordable plumbing, heating, air conditioning, air duct cleaning, and indoor air quality services to residential and commercial customers in the Chambersburg, PA area. We pride ourselves on offering personalized solutions and exceptional customer service.
What We Do
Our skilled technicians are qualified to handle a wide range of services, including:
Heating
- Installation, repair, and maintenance of boilers, furnaces, heat pumps, and other heating systems.
- Comprehensive inspections and tune-ups to optimize efficiency and performance.
Air Conditioning
- Installation, repair, and maintenance of air conditioners, heat pumps, and duct systems.
- Comprehensive inspections and tune-ups to ensure optimal cooling and comfort.
Plumbing
- Repair and installation of all plumbing fixtures, including faucets, toilets, sinks, and pipes.
- Drain cleaning and repair services.
- Hot water heater installation, repair, and maintenance.
Air Duct Cleaning
- Professional cleaning and sanitization of air ducts to improve indoor air quality.
Indoor Air Quality
- Comprehensive air quality assessments and recommendations for improvement.
- Installation and maintenance of air purifiers and other IAQ solutions.
Additional Services
- Central vacuum systems installation and repair.
- Digging services for water lines, drain lines, gas lines, and oil lines.
Our Values
Our core values guide us in everything we do:
- Integrity: We are honest and upfront in all our dealings.
- Professionalism: We are committed to providing high-quality workmanship and excellent customer service.
- Reliability: We stand behind our work and are dedicated to providing on-time service.
- Customer Focus: We prioritize your needs and strive to exceed your expectations.
Contact Us Today
For reliable, affordable, and professional services to enhance your home's comfort and efficiency, contact M.C. Plum, Inc. today for a free estimate!
Quality and Professionalism Issues
Several reviewers have expressed disappointment and frustration with the services provided by MC Plum, citing issues with professionalism, quality, and value. Many reports describe poor customer service, with some mentioning racist behavior and others being hung up on or talking to a rude owner.
Inconsistencies and Overcharging
Several reviews highlight inconsistencies in billing and overcharging. Some customers have been charged multiple times for the same service, or have been invoiced for more than the initial estimate. Others have reported being charged for unnecessary services or being blamed for issues that are not their fault.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with MC Plum, praising the professionalism and responsiveness of the technicians, as well as the quality of service provided.
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