A Fresh Start Begins Here
At 911 Restoration of Richmond, we understand the importance of prompt and efficient response to property damage emergencies. Our team of IICRC-certified professionals is dedicated to providing top-notch restoration services to homeowners and business owners in Richmond, VA. With our 24/7/365 emergency response, you can count on us to be at your doorstep within 45 minutes of your call.
Our Services
Our comprehensive selection of property damage restoration services includes:
- Water Damage Restoration
- Sewer Backup Cleanup
- Mold Removal
- Fire and Smoke Damage Restoration
- Disaster Restoration
- Sanitization Services
- Commercial Property Restoration
Our team is equipped to handle any type of property damage, from water damage restoration to fire and smoke damage restoration. We also offer sanitization services to help combat the spread of illnesses and viruses. Whether you're a homeowner or business owner, we're committed to providing you with a Fresh Start, restoring your property to its pre-damaged condition.
Our Commitment
At 911 Restoration of Richmond, we're dedicated to providing exceptional customer service, prompt response times, and top-quality workmanship. Our team is IICRC-certified, ensuring that we adhere to the highest industry standards. We'll communicate with you throughout the entire process, helping to answer questions related to insurance and guiding you through the restoration process.
Why Choose Us
- 24/7/365 emergency response
- 45-minute response time
- IICRC-certified team
- Comprehensive selection of restoration services
- Free visual inspection
- Insurance assistance
- Rebuild services available
Call to Action
Don't wait to address property damage. Call us today at (804) 529-8052 to schedule your free visual inspection and take the first step towards a Fresh Start.
Exceptional Service and Expertise
Most reviewers praised the company's prompt response, expertise, and professionalism. They commended the team's ability to quickly address water damage and mold issues, providing excellent customer service and guidance throughout the process. Many reviewers appreciated the company's willingness to work with their insurance companies, making the entire process smoother and less stressful.
Responsiveness and Communication
The company's rapid response and clear communication were highlighted as significant strengths. Reviewers praised the team's ability to explain the process, provide regular updates, and keep them informed every step of the way.
Team Members
Several reviewers specifically mentioned exceptional team members, including Jasmine, Nate, Christopher, and Rudy, who were described as knowledgeable, charismatic, and possessing excellent customer service skills.
Issues with Insurance and Communication
A few reviewers experienced difficulties with the company's communication and insurance claims. One reviewer expressed frustration with the company's inability to finalize the rebuild process, while another reviewer was unhappy with the company's handling of their insurance claim, leading to a lien threat on their property.
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