Reliable Plumbers You Can Trust for All Your Plumbing Needs
At Bruner Plumbing, we're a family-owned business established in Portland, Oregon, in 1985. Our family has lived in Oregon for generations and we love it here! We pride ourselves on quality work and happy customers. Most of our work comes via word of mouth from our network of customers and builders, some of whom we have worked with since the beginning. We're passionate about providing exceptional plumbing services that exceed our customers' expectations.
Our Story
Our founder, Ward Bruner, started the company in 1985, and his son, Ian, took over the reins around 2015. We've been fortunate to have a loyal customer base that has grown through referrals and recommendations. Our team of experienced plumbers, including Chris Hughes, has been with us for many years, and we're proud of the relationships we've built with our customers. We're not just about fixing leaky faucets or unclogging drains; we're about providing comfort, convenience, and peace of mind to homeowners and families in the Portland area.
Our Services
We offer a wide range of plumbing services, including remodeling and new construction, repairs, consultation, comfort and conservation technologies, repiping, and home maintenance and restoration. Whether you're building a new home, renovating an existing one, or just need a reliable plumber to fix a leaky pipe, we're here to help. Our team is dedicated to providing top-quality materials, exceptional workmanship, and outstanding customer service. We're committed to making our customers happy and ensuring that their plumbing systems work efficiently and effectively.
Meet Our Team
Our team is comprised of experienced, licensed, and insured plumbers who are passionate about their work. Ward, our founder, is a native Portlander and a proud Duck fan. Ian, our journeyman plumber, loves snowboarding, sailing, and riding his motorcycle. Chris, our journeyman plumber, enjoys meeting new people and solving complex plumbing problems. Vickie, our CFO and dispatcher, keeps our operations running smoothly and loves to travel. We're a tight-knit family-owned business that's dedicated to providing exceptional plumbing services to the Portland community.
Overall Experience
The majority of customers have had a positive experience with Bruner Plumbing, praising their professionalism, punctuality, and courteous service.
Positive Aspects
- Timely Service: Many customers appreciated the prompt response and quick resolution of their plumbing issues.
- Professionalism: The technicians were described as professional, courteous, and skilful in their work.
- Honesty: A few customers commended the company for their honesty, including one instance where they reduced the estimated cost of a repair.
- Responsiveness: Bruner Plumbing was responsive to customers' needs, often going above and beyond to ensure their issues were resolved quickly and efficiently.
Negative Aspects
- Poor Installation: One customer had a negative experience with a poorly installed sink, which resulted in damage to their countertop.
- Poor Communication: Another customer was disappointed with the lack of follow-up calls and unprofessional communication from the company.
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