Your One Stop Shop for All Your Plumbing Needs
At Drain Detectives, we are a family-owned and operated plumbing company based in the city of Fraser, in Macomb County, Michigan. We are a full-service plumbing company capable of accomplishing any plumbing task that you could be interested in. We regularly service Troy, Sterling Heights, Bloomfield, Grosse Pointe, Novi, Commerce, Birmingham, Royal Oak, and all surrounding areas. Our team of qualified plumbers in Michigan can provide you with the highest quality service, and most competitive prices in Southeast Michigan.
Services Offered
Our experienced and licensed plumbers offer a wide range of services including:
- 24/7 Emergency Plumbing Service: We are available to help you with any plumbing emergency, 24 hours a day, 7 days a week, 365 days a year.
- Hot Water Heater Services: From installation to repair and replacement, our experts can handle all your hot water heater needs.
- Hydrojetting: Our advanced technology can blast away years of grease and grime from your pipes, ensuring a clog-free flowing system.
- Drain Cleaning: We can diagnose and clear any drain-related issues, from clogged sinks to toilet troubles.
- Sump Pump Services: Our experts can install, repair, and replace sump pumps to keep your home or business safe from water damage.
- Excavating Services: We can handle any outdoor plumbing job, from yard drainage to basement waterproofing.
- Waterproofing: Our exterior or interior waterproofing methods ensure that your home or business remains secure and dry.
- Septic Tanks: We offer expert septic tank services, including repair, replacement, and installation.
- Leaking Water Repair: Our team can detect and fix any leaky pipes, water heater, or drain.
- Faucet Repair & Installation: From sink to shower faucets, we can repair, replace, or install them for you.
- Toilet Repair & Installation: We can repair or replace your toilet and ensure a leak-free and clog-free experience.
Customer Satisfaction
At Drain Detectives, customer satisfaction is our top priority. We pride ourselves on providing exceptional service at the most competitive prices in Southeast Michigan. Our technicians are highly trained to quickly identify and solve any plumbing issue. We maintain transparency in our pricing and ensure a satisfactory experience for each customer.
Availability
We are available 24/7/365, so don't hesitate to contact us at (586) 296-0036 or (248) 645-2448. Our team of expert plumbers will be more than happy to assist you with any plumbing issue, big or small.
Scams and Unprofessional Behavior
The following reviews reveal a pattern of unprofessional behavior and scams by Drain Detectives. The company fails to deliver on their promises, and in many cases, they take advantage of unsuspecting customers.
False Diagnoses and Unnecessary Work
Several customers reported being told that their main sewer drain was collapsed or needed extensive repairs, only to find out that the issue was minor and easily fixable. For example, one customer was quoted $16,000 for repairs that were not needed. Another customer was told that they needed a complete sewer reline, but the real issue was a simple backflow installation.
Poor Communication and No-Show Appointments
Several customers reported that Drain Detectives failed to show up for scheduled appointments or failed to call to cancel or reschedule. One customer was left waiting for over an hour before giving up and deciding not to proceed with the service.
Waste of Time and Money
Several customers reported wasting hours of their time waiting for Drain Detectives to show up or waiting for repairs that were not necessary. One customer reported spending over $3000 for a job that was not done correctly.
Unsatisfactory Service
Several customers reported poor service and a lack of professionalism from Drain Detectives. One customer reported being told that a job would take several hours to complete, only to have the job completed in 10 minutes by another company.
Lack of Transparency and Deception
Several customers reported being deceived by Drain Detectives. One customer reported being told that a certain repair would take several hours to complete, only to have the job completed in a few minutes. Another customer reported being told that a different company was needed to fix a job because Drain Detectives did not have the necessary equipment, only to have the same job completed by the other company in a fraction of the time.

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