Trust us to keep your home comfortable all year round!
Company Values and Expertise
Cool Masters Services is a family-owned and operated HVAC company serving the Metro Atlanta area. We take pride in our unwavering commitment to honesty, reliability, and professionalism. Our team of experienced technicians are certified and highly skilled in all aspects of heating, ventilation, and air conditioning (HVAC) services.
Comprehensive Services
Our diverse portfolio of services ensures that your comfort and indoor air quality are our top priority. We offer:
Repair & Maintenance
- Comprehensive repairs for all major HVAC systems
- Preventative maintenance plans to maximize efficiency and lifespan
- Emergency services available 24/7
Installation & Replacement
- Expert installation and replacement of heating, ventilation, and air conditioning systems
- Guidance on choosing the right system for your specific needs and budget
Product & Financing Options
- Access to top-quality products from trusted manufacturers like Carrier
- Flexible financing options to fit your budget
Commitment to Customer Satisfaction
At Cool Masters Services, we believe in exceeding customer expectations. Our technicians are respectful, professional, and committed to providing personalized and attentive service. We take the time to understand your needs and deliver solutions tailored to your unique situation. Your satisfaction is our ultimate goal.
Community Involvement
We are proud to serve the Metro Atlanta community and actively participate in various initiatives that enhance the quality of life in our area. We believe in building lasting relationships with our customers and becoming trusted partners in their pursuit of comfort and efficiency.
Areas Served
Atlanta, Alpharetta, Auburn, Bethlehem, Braselton, Buford, Dacula, Decatur, Duluth, Dunwoody, Flowery Branch, Grayson, Hoschton, Lawrenceville, Lilburn, Loganville, Monroe, Norcross, Roswell, Snellville, Stone Mountain, Suwanee, Tucker, and surrounding areas.
Deceptive Practices and Unpleasant Experience
A reviewer had a negative experience with a technician who tried to take advantage of them by misinforming them about the warranty status of a part. The technician refused to perform a leak test unless the reviewer agreed to have the repairs done by them, which was quoted at $4500.
Excellent Service and Professionalism
Multiple reviewers praised the professionalism, knowledge, and friendly demeanor of the technicians from Cool Masters. They appreciated the clear explanations of the services performed, the thoroughness of the work, and the reasonable prices. Many reviewers expressed satisfaction with the company and recommended them to others.
Technician Recognition
Several technicians were specifically praised for their excellent service, including Eduardo, Mark Smith, Chris Nelson, Randall, Raul, Chris, Mike, and others. Reviewers appreciated their professionalism, knowledge, and ability to explain complex technical information in a clear and concise manner.
Company Reputation
Cool Masters was praised for its reputation in the community, with one reviewer stating that they have been customers for over 30 years. The company's ability to provide personalized, caring, and competent service was highlighted by several reviewers.
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